UI of clockface working, but no data being sent to backend

cozie-app / cozie

Cozie Fitbit Smart Watch Clockface for Quick Surveys

https://cozie.app/

GNU Lesser General Public License v3.0

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UI of clockface working, but no data being sent to backend #131

Open pp62037 opened 7 months ago

pp62037 commented 7 months ago

I recently forked the Github and followed the procedures according to the videos but when I attempt to download the data from Cozie, the dataframe comes up empty. I am using the python file as suggested on the website: https://cozie-fitbit.app/docs/download-data. I have also factory reset the Fitbit in accordance with the instructions but I am wondering if there are any other possible reasons for the issue or any further steps I can make to troubleshoot the issue.

mariofrei commented 7 months ago

Hi @pp62037, What Fitbit model are you using? Could you send me the experiment IDs and participant IDs (or user IDs) to mario.frei@nus.edu.sg?