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cozy-labs / cozy-desktop

File Synchronisation for Cozy on Desktop and Laptop
https://cozy-labs.github.io/cozy-desktop/
GNU Affero General Public License v3.0
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AppImage doesn't work on openSUSE Tumbleweed KDE #2249

Open Cossty opened 2 years ago

Cossty commented 2 years ago

Description

When I execute the AppImage, I can see Cozy icon flash for a second in the task bar and then nothing happens. I don't know why it doesn't work on SUSE. I tried installing GLIBCXX, but couldn't find it in repositories. There was only glibc, which I already have the latest version.

Steps to Reproduce

  1. Opening AppImage

Expected behavior

Functioning AppImage.

Actual behavior

It doesn't open.

Informations

Cossty commented 2 years ago

Here is my log: Ignore hostname fedora. Idk why I decided to name this openSUSE installation that way.

{"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI:proxy","level":20,"config":{"_":["/tmp/.mount_Cozy-DpGarDU/cozydrive-bin",""],"version":false,"help":false,"proxy-ntlm-domains":"","proxyNtlmDomains":"","$0":"/tmp/.mountCozy-DpGarDU/cozydrive-bin"},"msg":"argv","time":"2022-07-10T13:10:53.801Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI","level":30,"msg":"Loading CLI...","time":"2022-07-10T13:10:53.876Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"App","level":30,"appVersion":"3.33.0","osType":"Linux","osRelease":"5.18.9-1-default","osArch":"x64","msg":"constructor","time":"2022-07-10T13:10:53.877Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI","level":10,"msg":"Setting up tray WM...","time":"2022-07-10T13:10:53.915Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI/TRAY","level":20,"msg":"create","time":"2022-07-10T13:10:53.916Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI","level":10,"msg":"Setting up help WM...","time":"2022-07-10T13:10:54.273Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI","level":10,"msg":"Setting up onboarding WM...","time":"2022-07-10T13:10:54.274Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI","level":10,"msg":"Setting up updater WM...","time":"2022-07-10T13:10:54.274Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI:autoupdater","level":30,"msg":"Checking for update","time":"2022-07-10T13:10:54.275Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":8029,"component":"GUI","level":40,"err":{"message":"ENOENT: no such file or directory, open '/home/cossty/.cozy-desktop/last-files'","name":"Error","stack":"Error: ENOENT: no such file or directory, open '/home/cossty/.cozy-desktop/last-files'","code":"ENOENT","path":"/home/cossty/.cozy-desktop/last-files","syscall":"open"},"msg":"Failed loading last files","time":"2022-07-10T13:10:54.318Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI:proxy","level":20,"config":{"":["/tmp/.mount_Cozy-DDeX24W/cozydrive-bin",""],"proxy-ntlm-domains":"","proxyNtlmDomains":"","$0":"/tmp/.mount_Cozy-DDeX24W/cozydrive-bin"},"msg":"argv","time":"2022-07-10T13:23:58.252Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI","level":30,"msg":"Loading CLI...","time":"2022-07-10T13:23:58.290Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"App","level":30,"appVersion":"3.35.0","osType":"Linux","osRelease":"5.18.9-1-default","osArch":"x64","msg":"constructor","time":"2022-07-10T13:23:58.291Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI","level":10,"msg":"Setting up tray WM...","time":"2022-07-10T13:23:58.351Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI/TRAY","level":20,"msg":"create","time":"2022-07-10T13:23:58.352Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI","level":10,"msg":"Setting up help WM...","time":"2022-07-10T13:23:58.413Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI","level":10,"msg":"Setting up onboarding WM...","time":"2022-07-10T13:23:58.413Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI","level":10,"msg":"Setting up updater WM...","time":"2022-07-10T13:23:58.416Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI:autoupdater","level":30,"msg":"Checking for update","time":"2022-07-10T13:23:58.416Z","v":0} {"name":"Cozy Desktop","hostname":"fedora-hp-omen","pid":10957,"component":"GUI","level":40,"err":{"message":"ENOENT: no such file or directory, open '/home/cossty/.cozy-desktop/last-files'","name":"Error","stack":"Error: ENOENT: no such file or directory, open '/home/cossty/.cozy-desktop/last-files'","code":"ENOENT","path":"/home/cossty/.cozy-desktop/last-files","syscall":"open"},"msg":"Failed loading last files","time":"2022-07-10T13:23:58.480Z","v":0}

taratatach commented 2 years ago

Hi @Cossty, sorry for the delay. FWY, there's a new stable version out, the v3.36.0.

If installing it doesn't fix your problem, you might try to install g++-9 (or whatever the name of the package on your distro). This will bring the missing GLIBCXX symbols. Finally, if you're still stuck, I recommend you send us all your logs to support@cozycloud.cc. This way we can analyze them and try to find the cause of your issues.