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crackededed / Xtra

Xtra is a Twitch player and browser for Android.
GNU Affero General Public License v3.0
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VOD download stalls after a few seconds #523

Closed tuxayo closed 2 months ago

tuxayo commented 4 months ago

version: 2.33.1

logcat started right before taping to launch the download: https://paste.chapril.org/?2f908d0e90a154ef#CjwTU1DGGx3dFVnSjPJT7tpSKPrSNs7qQYFFqitRDmFN

End of log was at least 30 seconds after the download stalled. It's still at 19% of a 10 minute 360p clip which usually gets downloaded without issue.

I can suspend and restart the download to get some more segments in. After something like 10 cycles I was able to get that 10 min of 360p download done.

I stayed on 2.32.4 since a while because I noticed something weird when trying a newer version. So now I took the time to upgrade and investigate.

crackededed commented 4 months ago

get logs from this debug build: app-debug.zip

tuxayo commented 3 months ago

debug apk? very nice! It's great to experiment without loosing one's data.

I struggled to reproduce and had to compare every setting: turns out I can reproduce the issue on the debug build by setting simultaneous downloads to 3. (My aim was to have less concurrent connections to a download so the firsts 20 seconds download faster so I can immediately check that the beginning is where i want. With too much connections, the beginning is full of holes and if I play it it quickly do errors. So I had to wait. Maybe I misunderstood and simultaneous downloads doesn't help for that ^^")

I don't have a logcat on hand yet but at least here is the important info i found in case I struggle to get and anonymize logs quickly.

TCM-NikolaiScheel commented 3 months ago

I'm running into the same issue. It downloads for about 10-30 seconds when I manually stop & resume, then halts. Were you able to find a solution/workaround?

tuxayo commented 2 months ago

@TCM-NikolaiScheel Were you able to get full logs? => https://github.com/crackededed/Xtra/issues/523#issuecomment-2233780790

TCM-NikolaiScheel commented 2 months ago

@tuxayo @crackededed Hi there! I tested on the newest version released yesterday, as well as the debug build attached on the 17th. I'm getting the same issue on both builds. VODs will download for a few seconds to a couple minutes, then stall out. Here is the logcat for the debug build:

logcat.txt

I'm not sure if it's relevant, but I noticed there is a repeated warning appearing at the end, which occurred shortly after the download stalled out:

JobService: onNetworkChanged() not implemented in androidx.work.impl.background.systemjob.SystemJobService. Must override in a subclass.

Any help or suggestions would be appreciated. Thanks!

crackededed commented 2 months ago

try changing battery usage to unrestricted for xtra and restart the device

TCM-NikolaiScheel commented 2 months ago

@crackededed I tried this but unfortunately it did not change the behavior on my device.

crackededed commented 2 months ago

i think it's fixed now

Uniquely6958 commented 2 months ago

@crackededed it seems like #546 and #532 may be caused due to the same issue.

TCM-NikolaiScheel commented 2 months ago

That did the trick on my end, thanks so much for the help!

CelianGdfrd commented 2 months ago

Not fixed for me https://github.com/crackededed/Xtra/issues/532#issuecomment-2348827283

crackededed commented 2 months ago

Not fixed for me #532 (comment)

which version are you using?

CelianGdfrd commented 2 months ago

2.34.1

crackededed commented 2 months ago

2.34.1

it's fixed in 2.34.3

CelianGdfrd commented 2 months ago

Sorry, the dates matched between Github and F-Droid releases (+ Github releases don't have a version in the name), I thought they were the same.

tuxayo commented 2 months ago

Confirmed working, thanks for the fix :D There is still something weird with downloading. It starts strong will full speed. (monitoring device trafic) Then speed decreases, seems like the parallel downloads are failing one by one. Then the last stalls. (same behavior as before the fix) But then it restarts before later failing again. And it loop, it continues downloading at a bit slow speed, stalls, restarts. But it ends up finishing reliably with no manual intervention, this is great!

@crackededed Is it possible to get an updated debug apk so I can try to get logs and create a new ticket for the still strange behavior of VOD downloads?

crackededed commented 2 months ago

debug apk isn't going to show anything useful unless the download stops because of an error