[4.x]: Images are not uploading properly

[mauricioarangoosorio]

What happened?

Description

When adding an image to en entry, it looks like it has uploaded. But then the preview thumb is empty. And in the Assets manager, there's a record of the entry but when I clicking on the image it shows a black rectangle only.

Steps to reproduce

1. Add an image to an entry

Expected behavior

1. Should see a thumb in the entry page
2. Should see a preview of the image in the assets manager

Actual behavior

Craft CMS version

Craft Solo 4.0.0-beta.4

PHP version

8.1.3

Operating system and version

Linux 5.10.76-linuxkit

Database type and version

MySQL 8.0.26

Image driver and version

Imagick 3.7.0 (ImageMagick 7.1.0-16)

Installed plugins and versions

• Ray | 2.0
• Redactor | 3.0.0-beta.2

[brandonkelly]

If you open your browser’s Network tab and reload the page, do you see any failed image requests?

[mauricioarangoosorio]

As soon as I open the 'entries' page, I see this errors (I have a column for thumbs):

GEThttps://slayed.local/office/actions/assets/generate-transform?transformId=311&v=1648075727
[HTTP/2 500 Internal Server Error 1069ms]
Image Transform Error – craft\errors\ImageTransformException
Failed to generate transform with id of 311.

And then inside an entry page I see a similar error.

When I try to add a new image, this is what I get (not sure why PRIMARY_SITE_URL) is there in the middle of the URL:

GET https://slayed.local/office/PRIMARY_SITE_URL/assets/uploads/Default/test-textile-2-4/_171x240_crop_center-center_none/13.jpg
[HTTP/2 404 Not Found 867ms]

And yes, I do see a failed image request:

GET | https://slayed.local/office/actions/assets/generate-transform?transformId=313&v=1648075727
Status 500

Thank for looking into this!!

[brandonkelly]

Those could be related. Sounds like your filesystem’s base URL begins with PRIMARY_SITE_URL.

If you want to set it to an environment variable, it must begin with $, and cannot contain a trailing path afterward (e.g. $PRIMARY_SITE_URL/assets/uploads would not be allowed).

Otherwise you can set it to an alias, which can contain a subpath.

[mauricioarangoosorio]

What is strange is that I have the $ in the filesystem base URL.

[brandonkelly]

As I said,

If you want to set it to an environment variable, it must begin with $, and cannot contain a trailing path afterward (e.g. $PRIMARY_SITE_URL/assets/uploads would not be allowed).

[mauricioarangoosorio]

Sorry, need to find my glasses at this time of the day. Ok, thanks for the patience explaining this to me. I'll work on it.

[brandonkelly]

Going to close this for now, but let me know if you continue experiencing this issue after fixing the base filesystem URL.

[mauricioarangoosorio]

Brandon, your input solved my issue. Thank you so much!

[brandonkelly]

Glad to hear that!