Closed Mixxey closed 3 months ago
Hi, thanks for getting in touch! This sounds a lot like #14309. There was a change related to this in 4.9.3 (released on 2024-05-14) and another one in 4.9.5 (released yesterday). Could you update to 4.9.5, run the garbage collection on the affected site (php craft gc/run
), and if this happens again afterwards, could you please send the composer.json
, composer.lock
and database export to support@craftcms.com so we can replicate (and point out which entry this happened for)?
Hi, thanks for your support! We updated and ran the garbage collection without issues. Now let's hope that fixed our problems :) I will get it touch again if the error occurs again. In the meantime, I wish you a great weekend!
Thanks for following up @Mixxey!
What happened?
Description
Sometimes when trying to save certain entries, a server error occurs and the entry can't be saved. This seems to be related to a faulty assignment of revision IDs.
My interpretation (I'm not a pro techie): apparently the revisions all have an ID in the database, and you can't save the page (no matter what you have changed) because the system tries to write the new version to the database with an ID that is already assigned.
Workaround: Duplicate page, new page can be edited and saved without any problems. Unfortunately, this is not a sustainable solution either, as there have been problems with the “release” of URLs in the past (Colleague: “I'm pretty sure that in some past case I had some problems with a URL that was deleted, but the CMS wouldn't let me switch to it”).
Interestingly, sometimes the entries seem to recover over time. While I wasn't able to save the entry mentioned below on past Saturday, everything worked fine just now, without anyone of us touching the entry in the meantime.
Steps to reproduce
1.https://hero-software.de/_cmsadmin/entries/contentseite/1510788-barcamp?site=default
Expected behavior
Entry should be saved normally.
Actual behavior
Entry is not saved.
Craft CMS version
Craft Pro 4.9.3
PHP version
8.0.30
Operating system and version
Linux 4.15.0-213-generic
Database type and version
MySQL 5.7.42
Image driver and version
Imagick 3.7.0 (ImageMagick 6.9.10-23)
Installed plugins and versions