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craftcms / commerce

Fully integrated ecommerce for Craft CMS.
https://craftcms.com/commerce
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Can't upgrade from Lite to Pro #1067

Closed icreatestuff closed 4 years ago

icreatestuff commented 4 years ago

Description

We purchased a 'Lite' license and now need access to some of the features within the 'Pro' license. When we click to view the commerce plugin in the plugin store we can see that the 'Pro' license has been reduced by $199 (the cost of Lite) to $800. There's an option to 'Trial' Pro, but no option to actually buy it.

When we click 'Trial' we then just get a red licensing issue warning at the top of the admin panel pages indicating we're using pro but only have a Lite licence, but with no means to pay to update. On the /settings/plugins page there's a red button labelled 'switch' but all this seems to do is revert us back to using the 'Lite' version again.

Please take my money! Thanks

angrybrad commented 4 years ago

What's the domain you're attempting to do this from? Do you have allowAdminChanges set to false on this install?

icreatestuff commented 4 years ago

Hi Brad it's https://yoyopop.com and we have 'allowAdminChanges' => true set.

Thanks

angrybrad commented 4 years ago

Huh... any chance we could get some Craft CP and (s)FTP/SSH access to poke around a bit? If so, can you send them over to support@craftcm.scom?

icreatestuff commented 4 years ago

Sure thing I've sent them to the support email.

angrybrad commented 4 years ago

Solved by setting the allowUpdatesconfig setting to true.