craigchristenson / PrestaShop-2Checkout

PrestaShop 2Checkout Payment Module
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Prestashop 2Checkout Breaking in latest version #1

Closed mailparamesh closed 11 years ago

mailparamesh commented 11 years ago

Hi Craig [ @craigchristenson ]

I would like to thank you for providing the 2Checkout service for Prestashop. Your service is much appreciated. Recently i updated my prestashop website to new version and also updated to latest 2checkout 1.V plugin. for some reason the checkout process in not working properly. It breaks in two stages 1) After i click the 2CO payment logo its not showing the order summary page properly. It shows some broken tags like "> and they are not well formatted 2) After redirecting to 2CO payment processing page it says - " An error has occurred during checkout. Please contact the seller and reference the error code below. ERROR CODE:PE102"

I am using Prestashop 1.5.3 version and 2CO v-1. And i am using default prestashop theme.

It would be great if you can help in fixing this.

Thanks so much for your service

Siva GigaBazaar.com

craigchristenson commented 11 years ago

Thanks for opening the issue. I checked your site and account out and can advise on the cause of the issues.

The HTML tag fragments are being cause by the markup in your product, name and descriptions. Using plain text in these will resolve the issue.

The parameter error is being caused by your 2Checkout account status. You can verify this by changing your demo account setting on the 2Checkout site management page to "On". For help with your account status, please contact 2Checkout tech support at techsupport@2co.com.

Let me know if their is anything I can do to help. Since this appears to be an issue related to your install, please feel free to contact me directly at christensoncraig@gmail.com for support. I would also like to get your feedback on skipping the order summary page entirely since the buyer must land on the 2Checkout page where they can see their cart summary next to the payment method fields.