Inifite loop

[mpopolin]

Every second and later time I try to open the activity containing the CrispFragment, there is an infinite loop - the first load works perfectly, showing all messages and so on. Tried with the example and the problem occurred as well.

[baptistejamin]

Are you sure to have the latest release ?

On 2 Jan 2018, at 23:20, Marcel Cunha notifications@github.com wrote:

Every second and later time I try to open the activity containing the CrispFragment, there is an infinite loop - the first load works perfectly, showing all messages and so on. Tried with the example and the problem occurred as well.

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[mpopolin]

Using compile 'im.crisp:crisp-sdk:0.1.0'

[baptistejamin]

Do you have any output in your logs?

[mpopolin]

Not really. Do you have some tag to filter the logs? Filtering by crisp there is the following log for the first time only - nothing appears after the first:

01-03 08:51:24.318 18024 18024 I art : at android.view.View im.crisp.sdk.ui.CrispFragment.onCreateView(android.view.LayoutInflater, android.view.ViewGroup, android.os.Bundle) (SourceFile:59) 01-03 08:51:24.318 18024 18024 I art : at android.view.View im.crisp.sdk.ui.CrispFragment.onCreateView(android.view.LayoutInflater, android.view.ViewGroup, android.os.Bundle) (SourceFile:59)

[baptistejamin]

Did you initiate properly the SDK? Can I can a copy of your initialisation script?

What is your android version?

Baptiste Jamin CEO, Crisp https://crisp.im/ - Connect your customers to your team.

On 3 Jan 2018, at 11:52, Marcel Cunha notifications@github.com wrote:

Not really. Do you have some tag to filter the logs? Filtering by crisp there is the following log for the first time only - nothing appears after the first:

01-03 08:51:24.318 18024 18024 I art : at android.view.View im.crisp.sdk.ui.CrispFragment.onCreateView(android.view.LayoutInflater, android.view.ViewGroup, android.os.Bundle) (SourceFile:59) 01-03 08:51:24.318 18024 18024 I art : at android.view.View im.crisp.sdk.ui.CrispFragment.onCreateView(android.view.LayoutInflater, android.view.ViewGroup, android.os.Bundle) (SourceFile:59)

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[mpopolin]

Yes, I think I did (the very first time I open the activity, everything works fine, the chat is loaded and so on - the problem just happens in the second and so on attempt).

public class BaseApplication extends Application {

    @Override
    public void onCreate() {
        super.onCreate();
        Crisp.initialize(this);
        Crisp.getInstance().setWebsiteId(BuildConfig.CRISP_KEY);
    }

And the Activity .xml layout:

<?xml version="1.0" encoding="utf-8"?>

<RelativeLayout xmlns:android="http://schemas.android.com/apk/res/android"
                xmlns:app="http://schemas.android.com/apk/res-auto"
                android:layout_width="match_parent"
                android:layout_height="match_parent"
                app:layout_behavior="@string/appbar_scrolling_view_behavior">

    <fragment
        android:name="im.crisp.sdk.ui.CrispFragment"
        android:layout_width="match_parent"
        android:layout_height="match_parent"
        android:layout_margin="0dp"
        android:tag="crisp_fragment"/>
</RelativeLayout>

[baptistejamin]

What is the android version?

Baptiste Jamin CEO, Crisp https://crisp.im/ - Connect your customers to your team.

On 3 Jan 2018, at 12:15, Marcel Cunha notifications@github.com wrote:

Yes, I think I did (the very first time I open the activity, everything works fine, the chat is loaded and so on - the problem just happens in the second and so on attempt).

public class BaseApplication extends Application {

@Override
public void onCreate() {
    super.onCreate();
    Crisp.initialize(this);
    Crisp.getInstance().setWebsiteId(BuildConfig.CRISP_KEY);
}

And the Activity .xml layout:

<?xml version="1.0" encoding="utf-8"?>

<RelativeLayout xmlns:android="http://schemas.android.com/apk/res/android" xmlns:app="http://schemas.android.com/apk/res-auto" android:layout_width="match_parent" android:layout_height="match_parent" app:layout_behavior="@string/appbar_scrolling_view_behavior">

<fragment
    android:name="im.crisp.sdk.ui.CrispFragment"
    android:layout_width="match_parent"
    android:layout_height="match_parent"
    android:layout_margin="0dp"
    android:tag="crisp_fragment"/>

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[mpopolin]

Android 7.1.1

[mpopolin]

@mywaystar not sure why yet (maybe flushing the queue wrongly for the second time?), but removing the static modifier from the isLoaded (and related methods) on CrispFragment solved the problem.

[baptistejamin]

Could you chat with us on crisp.chat , I have very specific questions

[mpopolin]

Hi, started the chat but no responses.

[baptistejamin]

It has been fixed. Thank you for your help!