Asking to set email on chat page

crisp-im / crisp-sdk-android

:package: Crisp Android SDK, add a chat in any Android app and communicate with your users.

https://docs.crisp.chat/guides/chatbox-sdks/android-sdk/

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Asking to set email on chat page #19

Closed dharmitaepaisa closed 4 years ago

dharmitaepaisa commented 6 years ago

I have set user email address through app using following method Crisp.User.setEmail(EMAIL_ID") , Still on live chat page , it is showing message as "please set your email to continue".

roarapps commented 5 years ago

any update on this?

salujaharkirat commented 5 years ago

There is something going wrong with setEmail function. I observed when I updated email manually from UI it works fine, but when I open chat window for user on the app the email which I set earlier from UI gets cleared :/

salujaharkirat commented 5 years ago

Hi @dharmitaepaisa, @roarapps

Looks like with the active(or valid) email id it works fine. I don't know how crisp checks for valid email, maybe the moderator could help us with it.

moxspoy commented 4 years ago

is there any solution for this?