Closed irkreja closed 3 years ago
Hi there! Unfortunately, that is not possible.
Is it possible to keep old session even after session reset since session reset make the user always different user even if he use all details like email, mobile,name etc)?
Sorry, what do you mean?
I used same details like email, mobile,name etc but it displaying as different user in inbox after session reset
I see, if you want to have customers have one session, please check here.
How to restore chat sessions with a token? — https://help.crisp.chat/en/article/how-to-restore-chat-sessions-with-a-token-c32v4t/
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