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crisp-im / crisp-sdk-android

:package: Crisp Android SDK, add a chat in any Android app and communicate with your users.
https://docs.crisp.chat/guides/chatbox-sdks/android-sdk/
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Asking for Email and Phone every time after attaching any file or photo in the chat screen #75

Closed osman-teamswork closed 2 years ago

osman-teamswork commented 2 years ago

I have implemented Crisp SDK in our android app. Before starting chat I have set user email by calling Crisp.setUserEmail(user.email). But when I attached a file and come again to the chat screen, it's asking for email and phone every time. I have attached screenshots below. What should I do to solve this issue.

Screenshot_20210928-160641

eliottvincent commented 2 years ago

Hello Osman, thanks for reporting this issue. We'll have a look at it and get back to you.

osman-teamswork commented 2 years ago

Hello Guys, any update on this?

eliottvincent commented 2 years ago

Hello, no update for now. Our Android developer is working on the new Android app right now, he'll handle the SDK issues afterwards.

osman-teamswork commented 2 years ago

I am also getting crash while sending image in the chat. Below is the crash log from Crashlytics.

Device Info--> Brand:vivo Model:vivo 1920

Operating system--> Version:Android 11

Fatal Exception: java.lang.IllegalArgumentException: height must be > 0 at android.graphics.Bitmap.checkWidthHeight(Bitmap.java:470) at android.graphics.Bitmap.createBitmap(Bitmap.java:891) at im.crisp.client.b.a.b.a(:84) at im.crisp.client.b.a.b.$r8$lambda$Afk5vhx2OEYcdQtXFGsI8XK2p3E() at im.crisp.client.b.a.b$$ExternalSyntheticLambda1.run(:12) at android.os.Handler.handleCallback(Handler.java:938) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loop(Looper.java:257) at android.app.ActivityThread.main(ActivityThread.java:8218) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:626) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1016)

Doc1faux commented 2 years ago

Hi @osman-teamswork and thank your for your feedback :) As mentioned in https://github.com/crisp-im/crisp-sdk-android/issues/67#issuecomment-1036331650, the issue with the keeping asked email has been fixed in 1.0.9. The crash you mentioned (which is a duplicate of #87) has been fixed also in this release. I let you reopen the issue if you run into it again.