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crisp-im / crisp-sdk-android

:package: Crisp Android SDK, add a chat in any Android app and communicate with your users.
https://docs.crisp.chat/guides/chatbox-sdks/android-sdk/
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Two crashes in the v1.0.7 #79

Closed florianmlr closed 2 years ago

florianmlr commented 2 years ago

Hello, on crashlytics I noticed 2 crashes that occur multiple times : 

Caused by android.content.res.Resources$NotFoundException
Unable to find resource ID #0x7f0800ba
android.content.res.ResourcesImpl.getResourceName (ResourcesImpl.java:253)
android.view.LayoutInflater.inflate (LayoutInflater.java:423)
im.crisp.client.b.e.b.a.onCreateView (a.java:3)
androidx.fragment.app.Fragment.performCreateView (Fragment.java:2699)
com.android.internal.os.ZygoteInit.main (ZygoteInit.java:807)

and

Fatal Exception: java.lang.NullPointerException
Attempt to invoke virtual method 'java.lang.Object android.content.Context.getSystemService(java.lang.String)' on a null object reference
im.crisp.client.b.d.d.b.g (b.java:6)
okhttp3.internal.http.RealInterceptorChain.request (RealInterceptorChain.java:117)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:147)
okhttp3.internal.connection.ConnectInterceptor.intercept (ConnectInterceptor.java:45)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:147)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:121)
okhttp3.internal.cache.CacheInterceptor.intercept (CacheInterceptor.java:93)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:147)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:121)
okhttp3.internal.http.BridgeInterceptor.intercept (BridgeInterceptor.java:93)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:147)
okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept (RetryAndFollowUpInterceptor.java:127)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:147)
okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.java:121)
okhttp3.RealCall.getResponseWithInterceptorChain (RealCall.java:257)
okhttp3.RealCall$AsyncCall.execute (RealCall.java:201)
okhttp3.internal.NamedRunnable.run (NamedRunnable.java:32)

(similar to this issue https://github.com/crisp-im/crisp-sdk-android/issues/76#issue-1011671538 )

Will there be a release soon?

Doc1faux commented 2 years ago

Hi @florianmlr and thank you for your feedback. Sorry for my late reply, I was on the brand new Crisp Android app :) The crash which is also reproduced in #76 has been fixed in the recently released 1.0.9.

The one about the android.content.res.Resources$NotFoundException exception is a bit strange... I prefixed all res in the SDK with crisp_ in the 1.0.7 release to avoid conflicts with overridden res in apps (see #59). In 1.0.9, in order to try to fix this crash, I also prefixed all ids with crisp_, let me know if you encounter this particular crash again after updating the SDK.

Doc1faux commented 2 years ago

Without further reply, I consider the second crash about android.content.res.Resources$NotFoundException exception fixed too. I let you reopen it if you encounter it again in the future.