Chatview gets freeze - Githubissues

crisp-im / crisp-sdk-ios

:package: Crisp iOS SDK, add a chat in any iOS app and communicate with your users.

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Closed reygie25 closed 3 months ago

reygie25 commented 3 months ago

The chatview freezes while typing, I can't even tap the close button and it will make the whole app freeze. Please check the video

Here's the pod I used. Also, there were no logs in Xcode regarding the crisp when I encountered the issue.

pod 'Crisp'

reygie25 commented 3 months ago

Our team investigated this issue, which only occurs on a paid plan(TRIAL). We tried downgrading the plan, and the Chat View UI works perfectly.

eliottvincent commented 3 months ago

Hey, can you let us know what iOS SDK version you use?

reygie25 commented 3 months ago

I didn't specify an SDK version in the pod file, so I think I'm using the latest version

nesium commented 3 months ago

Hi @reygie25. Thanks for your report. The issue should be fixed in 2.5.5. Please let us know if that works for you.