issue with filterDateStart and filterDateEnd

[spidIslem]

the API list conversations with search is not reachebal from my code when using filter by date. The issue is related to time value when i omit it and work whith just date it works

[eliottvincent]

Hey there, could you please post a snippet of your code + the you're expecting and the results you actually have?

[spidIslem]

CrispClient.websiteConversations.findWithSearch(websiteId,0,{filterDateStart:"2021-09-01T07:50:14.395Z", filterDateEnd:"2021-09-11T07:50:14.395Z"}) .then(res=>console.log(res)) .catch(er=>console.log(er)) all data is returned, not only data that matches my filter, when i debug it, crisp add '%' in the time value and that is why it didn't work . when i try with only date value it works Le lun. 4 oct. 2021 à 22:47, Eliott Vincent @.***> a écrit :

Hey there, could you please post a snippet of your code + the you're expecting and the results you actually have?

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[eliottvincent]

Ok the thing is that there is no "search" in your request. You're basically searching for nothing. You must provide a searchQuery and searchType when using this method (remember, it's called findWithSearch 😉). Otherwise, the query will search for nothing and will ignore all filters as well (that's why your date filters are ignored).

For example, this code will return valid results:

CrispClient.websiteConversations.findWithSearch(websiteId, 0, {
  filterDateStart: "2021-09-11T07:50:14.395Z",
  filterDateEnd: "2021-09-29T07:50:14.395Z",
  searchQuery: "test",
  searchType: "text"
})
  .then((result) => {
    result.forEach(conversation => {
      console.log(conversation.session_id + " " + new Date(conversation.created_at));
    });
  })
  .catch(err => {
    console.log(err);
  });

Please have a look at the API reference for more information: https://docs.crisp.chat/api/v1/#website-website-conversations