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cristianoag / microsoft-teams-apps-company-communicator

Company Communicator app template
MIT License
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Company Communicator - Incoherent analytics data #65

Closed l3noir closed 1 year ago

l3noir commented 1 year ago

Dear developers,

after sending a message through the Teams Company Communicator, analytics show incoherent data.

As shown in the screenshot below, for example, we have a message sent to over 2 thousands users but it appears that only 46 read it. It seems strange that such a small number of people actually read the message. Furthermore, it is reported that over 200 users clicked on the call to action within the message. How can it be that a user that clicked the button doesn't appear to have read the same message?

Can you confirm on what circumstances a Company Communicator message is marked as "read"?

Thanks in advance.

Best regards, Filippo Baroncini Applied S.r.l.

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luishdemetrio commented 1 year ago

Hi @l3noir , it seems to be the same issue described here #57 :

https://github.com/cristianoag/microsoft-teams-apps-company-communicator/issues/57

It was already fixed. What is the version of CC that you are using?

l3noir commented 1 year ago

Thanks very much for the clarification! We still have the master 4.0 version.

We'll procede with an update.

Thanks again and best regards, Filippo Baroncini

Applied S.r.l.