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cristianoag / microsoft-teams-apps-company-communicator

Company Communicator app template
MIT License
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Messages not sending to any users #80

Open moliver-nr opened 6 months ago

moliver-nr commented 6 months ago

We have followed the steps in https://github.com/cristianoag/microsoft-teams-apps-company-communicator/issues/68 to resolve the issue of "sorry, an error occured while trying to access this service". We then got access to the author app again but any messages we tried to send were stuck in queued. We followed the steps in https://github.com/cristianoag/microsoft-teams-apps-company-communicator/issues/77 to resolve the issue by running the script to update the function apps/app service.

Overall, we did these changes:

  1. Updated function apps and app service to master-v5.31
  2. Disabled second rule on the front door.
  3. Synced app service and all 3 function apps
  4. Ran the script as mentioned in issue 77
  5. Updated runtime for the 3 function apps
  6. Updated secrets for 3 app registrations and updated the environment variables in the 3 function apps + app service with the new url to the keyvault where they are stored.
  7. Restarted all 3 function apps + app service

Right now the messages seem to send however, it doesn't load any recipients. We are attempting to use the send it to 1-1 chat via members of a team.

Edit: we've also tried to send a message using a CSV file, which produced an error (screenshot below). It looks as though it's a similar issue to https://github.com/cristianoag/microsoft-teams-apps-company-communicator/issues/76.

image

@cristianoag @luishdemetrio