[SOLVED]Cannot upload screenshot

[affvei]

Add screenshot widget says: Error uploading file.

Screenshot: https://i.imgur.com/HdNfjkq.png

[webstergd]

Are you doing this though the API or web interface? Can you provide additional logs for this issue. I assume this is a dependency or misconfig and I need those details to help you further.

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On 14 Oct 2015, at 21:43, affvei notifications@github.com wrote:

Add screenshot widget says: Error uploading file.

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[affvei]

It is from web interface. Is this path correct? /crits/logs/crits.log

WARNING 2015-10-15 13:10:17,507 crits.services.core Failed to import service (shodan_service): No module named shodan
WARNING 2015-10-15 13:10:17,508 crits.services.core Failed to import service (pyinstaller_service): No module named PyInstaller.cliutils.archive_viewer
WARNING 2015-10-15 13:10:17,545 crits.services.core Failed to import service (whois_service): No module named pythonwhois
WARNING 2015-10-15 13:10:17,555 crits.services.core Failed to import service (unswf_service): No module named pylzma
WARNING 2015-10-15 13:10:17,558 crits.services.core Failed to import service (pdfinfo_service): No module named numpy
WARNING 2015-10-15 13:10:17,559 crits.services.core Failed to import service (ssdeep_service): No module named pydeep
WARNING 2015-10-15 13:10:17,561 crits.services.core Failed to import service (chminfo_service): No module named chm
WARNING 2015-10-15 13:10:17,562 crits.services.core Failed to import service (clamd_service): No module named pyclamd
WARNING 2015-10-15 13:10:19,368 crits.services.core Failed to import service (peinfo_service): No module named pefile
WARNING 2015-10-15 13:10:20,103 crits.services.core Failed to import service (shodan_service): No module named shodan
WARNING 2015-10-15 13:10:20,105 crits.services.core Failed to import service (pyinstaller_service): No module named PyInstaller.cliutils.archive_viewer
WARNING 2015-10-15 13:10:20,140 crits.services.core Failed to import service (whois_service): No module named pythonwhois
WARNING 2015-10-15 13:10:20,150 crits.services.core Failed to import service (unswf_service): No module named pylzma
WARNING 2015-10-15 13:10:20,153 crits.services.core Failed to import service (pdfinfo_service): No module named numpy
WARNING 2015-10-15 13:10:20,154 crits.services.core Failed to import service (ssdeep_service): No module named pydeep
WARNING 2015-10-15 13:10:20,156 crits.services.core Failed to import service (chminfo_service): No module named chm
WARNING 2015-10-15 13:10:20,157 crits.services.core Failed to import service (clamd_service): No module named pyclamd
WARNING 2015-10-15 13:10:21,668 crits.services.core Failed to import service (peinfo_service): No module named pefile

[apolkosnik-old]

Looks like you need to install dependencies for each of those services (there's DEPENDENCIES file in each *_service folder)

[affvei]

to upload a screenshot to a campaign ?

[affvei]

Anyone?

[affvei]

My problem was solved doing this

pip uninstall PIL
pip install pillow

[mgoffin]

Just to note for anyone to comes to see this, Pillow is a required python package and is in the requirements.txt file.

[apolkosnik-old]

and on ubuntu one needs to install shedload of -dev packages for image formats (that is if you want the preview_service to work properly)