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croneter / PlexKodiConnect

Plex integration in Kodi done right
GNU General Public License v2.0
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How to update to Kodi 19 Matrix // Fix issues after updating #1359

Open croneter opened 3 years ago

croneter commented 3 years ago

Here is what you need to do

If something is not working

Try to reset the Kodi database in the PKC settings under Advanced (red text). Answer YES, then NO, let Kodi rescan the Plex library.

justgettinggood commented 3 years ago

repo didn't auto upgrade so clicked on it manually and it upgraded. Now won't connect to plex, says check log. Checked log and get the below. Have tried to completely remove and reinstall to no avail. Seems uninstalling plexkodiconnect doesn't remove everything such as helper and media hack. Please advise

info from log 2021-03-04 15:43:56.470 T:48290 INFO : Python interpreter stopped 2021-03-04 15:44:09.464 T:42406 ERROR : Control 50 in window 10025 has been asked to focus, but it can't 2021-03-04 15:44:09.503 T:48325 INFO : initializing python engine. 2021-03-04 15:44:09.757 T:48325 ERROR : EXCEPTION Thrown (PythonToCppException) : -->Python callback/script returned the following error<--

croneter commented 3 years ago

@justgettinggood just follow the steps above. You did not do that. Top to bottom. The repo will NOT auto upgrade!

justgettinggood commented 3 years ago

@justgettinggood just follow the steps above. You did not do that. Top to bottom. The repo will NOT auto upgrade!

Thanks for such fast response croneter. When i originally installed this addon i thought i followed the guide stated the recommended way to install so that it would auto update, must have misunderstood that part. None the less, i realized that it didn't auto upgrade as it was broke and on older version. So i tried to manually and failed with the above log errors after appearance of successful install. Been at this awhile now, hence the reason for my post. But as of now, i believe i solved one issue to only move to another. I had to install python3-distutils with following command. sudo apt-get install python3-distutils Not sure why that was needed now, maybe it was removed with kodi upgrade, unsure, but i can now connect again. But when i try to click on a show i get below in logs

ERROR : PLEX.utils: Error encountered: - 'str' object has no attribute 'get' in log file

And

has left several classes in memory that we couldn't clean up.

And INFO : Python interpreter stopped 2021-03-04 16:40:31.377 T:64858 INFO : Creating InputStream 2021-03-04 16:40:32.237 T:64858 ERROR : CCurlFile::FillBuffer - Failed: Transferred a partial file(18) 2021-03-04 16:40:32.237 T:64858 WARNING : CCurlFile::FillBuffer - Reconnect, (re)try 1

You are right in saying i didn't follow the above though, i could not and still cannot find place to Try to reset the Kodi database in the PKC settings under Advanced (red text). Answer YES, then NO, let Kodi rescan the Plex library. I have look high and low, change from basic, standard, advance and expert. Went though even kodi settings, i cannot find the place to reset database.

justgettinggood commented 3 years ago

wow, found advanced. Problem was you cannot click on the arrow for the headings in confluence. you have to arrow over with arrow keys on keyboard and it gives way more settings then i ever saw before included advanced. Since below you can change view settings from basic to advance, i was confusing the two when i could not actually see the advanced menu due to not being able to move over via mouse click on the arrow for headings.categories

justgettinggood commented 3 years ago

i give for today... can't get it to work. TV Show will load after long time of kodi "working" but movies not at all or not at least in time i am willing to wait for it to load. Some of the things poping up in the logs are below

WARNING : CPythonInvoker(4, /home/justgettinggood/.kodi/addons/plugin.video.plexkodiconnect.tvshows/default.py): the python script "/home/mada/.kodi/addons/plugin.video.plexkodiconnect.tvshows/default.py" has left several classes in memory that we couldn't clean up. The classes include: N9XBMCAddon9xbmcaddon5AddonE

AND

WARNING : xbmc.translatePath is deprecated and might be removed in future kodi versions. Please use xbmcvfs.translatePath instead.

AND ERROR : PLEX.playback: Could not seek to 0 ERROR : PLEX.plexgdm: Unable to send registration message

Not sure what i got done wrong, assume its my fault. Maybe tomorrow will try and figure out how to remove everything and start fresh.

croneter commented 3 years ago

@justgettinggood

How to completely start from scratch with PlexKodiConnect

Do the following to start from scratch with PlexKodiConnect:

  1. In Kodi, navigate to Add-ons -> My Add-ons -> All. Uninstall any add-ons starting with PlexKodiConnect, especially:
    • PlexKodiConnect
    • PlexKodiConnect Addons for ...
    • PlexKodiConnect Beta Addons for ...
    • PlexKodiConnect Helper Movies
    • PlexKodiConnect Helper TV Shows
  2. Exit Kodi
  3. In the folder addons of the Kodi data folder, delete the following directories completely (if they still exist):
    • plugin.video.plexkodiconnect
    • plugin.video.plexkodiconnect.movies
    • plugin.video.plexkodiconnect.tvshows
    • repository.plexkodiconnect
    • repository.plexkodiconnectbeta
  4. In the folder addon_data in the Kodi userdata folder, delete the following directories completely (if they still exist):
    • plugin.video.plexkodiconnect
  5. Install PlexKodiConnect again from scratch: https://github.com/croneter/PlexKodiConnect/wiki/Enable-PKC-Source
    • Pick the (stable) repository for Kodi MATRIX when asked! image