No external sub via direct path (webdav)

[cvcodeminer]

• I did try to restart Kodi :-)
• I checked the PKC Frequently Asked Questions on the PKC wiki
• I did try to reset the Kodi database by going to PKC Settings -> Advanced -> "Reset the database and optionally reset PlexKodiConnect" and then hitting YES, NO
• I did check the existing issues on Github

Basic info

PMS platform: Windows Playback device: Android with Kodi v20.0 (Nexus) Webdav info: located in Android device. Direct path method: Option 1: Substitute Paths using PKC

Media file naming as below Video.ext Video.zh.ext

All files are asscessble via Kodi file manager, playback was fine via file manager or add-on playback mode, but for some reason, I'd swiched to direct path mode.

Describe the bug

Even though PKC pulls metadata from Plex with external subtitle for the media, when I start to play the movie or any episode with direct path mode, it doesn't show any external sub for me to select.

Kodi file manager view

Playback with Kodi file manager

PKC view

Playback with PKC via direct path mode

Kodi Log file

kodi.log

Main error info: GetDirectory - Unable to process dav directory (dav://USERNAME:PASSWORD@127.0.0.1:5244/)

[cvcodeminer]

Hi, I was wondering if you have look into this, and by the way, I noticed external sub are being well recognized by plex also sync via PKC to KODI database but when I play the video, external sub shows as unknown sub. (add-on mode)

[croneter]

I need the entire DEBUG log file for starters. Please enable Debug logging. Then playback using the Kodi file manager. Then playback using PKC.

[croneter]

Your Direct Paths need to be set-up and working correctly, otherwise external subs won't work.

[cvcodeminer]

it's escaping the special charater cause this problem, I leave only few special charater after test and everything works fine, I would close this issue, many thanks