Crashes lately

[crspybits]

1) Rod-- when he was zooming in on an image 2) Dany-- when he was downloading images when the app was installed on a new device 3) Natasha-- IIRC, when she was looking at the discussion for an image.

Need to upload the dSyms's for the app to Crashlytics and get the crash reports.

[danligas]

At the time of my crash, the first time download had been running for 1 hour. It felt like a timeout. When I re-launched and resumed, it felt like another 2 hours was needed to fully download the current set of images.

On Tue, Oct 2, 2018 at 11:20 AM Christopher Prince notifications@github.com wrote:

1. Rod-- when he was zooming in on an image
2. Dany-- when he was downloading images when the app was installed on a new device
3. Natasha-- IIRC, when she was looking at the discussion for an image.

Need to upload the dSyms's for the app to Crashlytics and get the crash reports.

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[crspybits]

On Dany's issue-- looking at the logs, I found https://github.com/crspybits/SyncServerII/issues/89. Dany suggests "Seems to me that the si crash was some aggregated by the slow download. Possibly some sort of unhandled timeout?".

[crspybits]

Possibly, the app went into the background on Dany's downloads because the screen locked? I have to check, but I think apps do go into the background when the screen locks. SharedImages really needs to be handling background downloads better. See https://stackoverflow.com/questions/29029632/is-an-ios-app-active-when-the-device-is-locked and https://developer.apple.com/library/archive/documentation/iPhone/Conceptual/iPhoneOSProgrammingGuide/StrategiesforHandlingAppStateTransitions/StrategiesforHandlingAppStateTransitions.html

[crspybits]

On Dany's issue -- first time download:

There are a few issues with first time download. I think the main one is that the app shouldn't crash. I've got a ticket for that. And it would be for the best if the download restarts nicely when the app returns to the foreground.

[crspybits]

Dany: Here are my concerns over that issue : your server should not be absorbing all that bandwidth. You will incur heavy usage carges everytime a customer initializes a new device.

[danligas]

Symbol was not "network not available". It was the nothing to download. Working as designed.

On Wed, Oct 17, 2018 at 10:33 AM Christopher Prince < notifications@github.com> wrote:

Another from Dany: Getting the network not available symbol when trying to refresh “shared images”. I tried restarting the app. How I got in this situation was to start a refresh last night (new version) and then close the iPad. This morning I tried to continue it, but it kept not progressing.

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[crspybits]

The crashes look like they should be from v0.19.0 of the app. However, when I upload the dSyms for this, I get no crashes reported with Crashlytics. Yarg.

[crspybits]

Don't have enough info to take this further.