Closed spreadcontact closed 1 year ago
Hi @spreadcontact, we noticed that there're this issue happening for some users on Windows. Before we launch a fix patch, you may tried several options for the time being:
Hi @spreadcontact, we discovered that it's due to the Wallet-Lock feature, and we're fixing this issue on later release 1.3.4 soon. Before that, avoid using the Wallet-Lock feature. Please make sure you're up to date with the release. But I'm sorry that you may need to re-import the Ledger wallet once again.
Import your Ledger address again:
Hi @spreadcontact, please download our latest v1.3.5 release to eliminate the problem.
While v1.3.4 fixed the issue, I’m afraid you will need to reimport their ledger wallet once again, in order to back to normal usage:
You could locate “Index” & “Standard” at Wallet List page.
I staked my cronos via ledger. I have tried to withdraw my cronos, but the app says that the wallet address does not coincide with the one entered and it is not possible to recover them. how can I do?