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cryptomator / ios

Cryptomator for iOS
https://cryptomator.org
GNU General Public License v3.0
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Cannot unlock folder after iOS 18 upgrade #377

Closed linwiz closed 3 days ago

linwiz commented 1 month ago

Please agree to the following

Summary

Cannot unlock folder after iOS 18 upgrade

System Setup

I upgraded from iOS 17 to iOS 18 and now I receive an error when browsing to the Cryptomator folder in the files app

Error No valid file provider found with identifier 'com.apple.CloudDocs.i- CloudDriveFileProvider'.

after I click ok I’m left with the following message but unlock is greyed out and I can’t do anything.

Unlock Required To access and show the contents of your vault, it has to be unlocked. Unlock

Cloud Type

iCloud Drive

Steps to Reproduce

See above.

Expected Behavior

Unlock my files

Actual Behavior

Can’t unlock my files

Reproducibility

Always

Relevant Log Output

No response

Anything else?

No response

LinuxDonald commented 1 month ago

I have the same problem

linwiz commented 1 month ago

I fixed this by removing the vault from the app and adding it back again.

The error message really needs to be changed to tell the user how to fix it.

rrottmann commented 1 month ago

Also needed to reauthenticate Cryptomator to get it working again. I removed my OneDrive account in the app and additionally deinstalled Cryptomator. When adding back the OneDrive Account and installing Cryptomator again, it asked for new authentication with the Microsoft account. After entering the vault password, everything worked again.

iammajid commented 5 days ago

@LinuxDonald @linwiz Could you try reproducing the error with our latest app version? Unfortunately, I haven’t been able to replicate the issue.

LinuxDonald commented 5 days ago

If i disable in file Manager overview. The vaults. Cryptomator cant Open it. Maybe its another bug?

tobihagemann commented 4 days ago

If you disable Cryptomator in the Files app, this is indeed an expected behavior that the vault can't be opened. It has to be enabled, see here: https://docs.cryptomator.org/en/latest/ios/access-vault/#enable-cryptomator-in-files-app

Doesn't sound like a bug to me?

LinuxDonald commented 4 days ago

But if you want to hide it?

tobihagemann commented 4 days ago

Unfortunately, that's not possible. We do not have any influence on the Files app itself.

LinuxDonald commented 4 days ago

Ah okay. Thx for the info. I don't have any other problem.