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Workspace won't load #16

Closed jmfreem001 closed 5 years ago

jmfreem001 commented 5 years ago

What symptom did you see (attaching screenshots as necessary)?

"Something went wrong Failed to start your workspace. Please take a moment to report the problem. Let sysadmins@cs50.harvard.edu know if the problem persists! "

When date and time (UTC) did the problem happen?

Thursday May 2nd 1:39:30

What steps did you follow to reproduce the problem?

  1. step 1 Reloaded
  2. step 2 Exited out and tried again
  3. step 3

Which web browser did you use (including version number)?

Mozilla FIrefox

Which operating system did you use (including version number)?

Linux Mint 19.1

Did you log in to CS50 IDE using the same GitHub account you used to create this issue?

yes

kzidane commented 5 years ago

That's interesting! Have you been able to reproduce this problem or was it fixed the next time you visited or reloaded the IDE?

kzidane commented 5 years ago

Closing this issue due to inactivity. Please comment or open a new issue if you're still facing this problem.

ghost commented 3 years ago

I am having the same problem, It just won't load!

kzidane commented 3 years ago

@radomname1212 what error do you see?

ghost commented 3 years ago

The workspace won't load

ghost commented 3 years ago

It tells me to reload or send a randomly generated code (I think) to "sysadmins@cs50.harvard.edu"

kzidane commented 3 years ago

Right, can you post a screenshot of what you see when that happens?

kzidane commented 3 years ago

Are you using the latest version of Chrome or Firefox? Do you have any adblockers or other browser extensions installed?

ghost commented 3 years ago

I wiil

ghost commented 3 years ago

I have an ad blocker installed and i don't think i am using the latest version of chrome

ghost commented 3 years ago

Screenshot 2020-12-05 at 11 07 48 AM

ghost commented 3 years ago

This is the screenshot

kzidane commented 3 years ago

Try upgrading to the latest version of Chrome and disabling all your extensions and your adblocker, then try again!

ghost commented 3 years ago

ok

ghost commented 3 years ago

Thanks

ghost commented 3 years ago

I know what the problem is, The problem is that I remembered that i reset the root password therefore the system could not login so it would display "an unexpected problem occurred [...] email [randomly generated code] to 'sysadmins@cs50.harvard.edu' if the problem persists"