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cs50 ide not loading #39

Closed KillingJoke42 closed 5 years ago

KillingJoke42 commented 5 years ago

What symptom did you see (attaching screenshots as necessary)?

cs50 ide not moving past "preparing your environment"

cs50ide

When date and time (UTC) did the problem happen?

6.55 am Monday UTC

What steps did you follow to reproduce the problem?

  1. step 1 visit ide.cs50.io
  2. step 2 sign in with GitHub
  3. step 3 wait 2-3minutes
  4. step 4 tried reloading to no avail
  5. step 5 tried another browser to no avail
  6. step 6 tried clearing browser cache to no avail

Which web browser did you use (including version number)?

Google Chrome Version 75.0.3770.100 (Official Build) (64-bit), Microsoft Edge, Google Chrome Mobile

Which operating system did you use (including version number)?

Windows 10 version 1809 (OS build 17763.557)

Did you log in to CS50 IDE using the same GitHub account you used to create this issue?

Yes

kzidane commented 5 years ago

Could you try reloading the page now please?

KillingJoke42 commented 5 years ago

I tried doing that.....it's still stuck on "preparing your environment"

kzidane commented 5 years ago

@KillingJoke42 what if you try now?

KillingJoke42 commented 5 years ago

It seems to work......thanks a lot!

kzidane commented 5 years ago

Thanks for confirming! Please let us know if you run into other issues.