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The CSDMS Help Desk. Ask questions. Get answers (about CSDMS products and services).
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JupyterHub login doesn't work #122

Closed Joseph-A-Mason closed 3 years ago

Joseph-A-Mason commented 3 years ago

Sorry, I set up a login last week for the clinic run by Benjamin Campforts tomorrow, but the password doesn't seem to work today. Can I reset it? CSDMS username Jamason, first four characters of JupyterHub username: maso

mdpiper commented 3 years ago

Hi @Joseph-A-Mason -- I think I can fix this. Would you please go to https://csdms.rc.colorado.edu/hub/signup and enter the same username (starting with "maso") and a new password? Let me know when you've done this (you can just respond here), and I'll approve it, then you can login.

If this doesn't work, I have a backup plan.

Joseph-A-Mason commented 3 years ago

Thanks, just tried that and got an error message

Joe

-------- Original message -------- From: Mark Piper @.> Date: 5/19/21 3:44 PM (GMT-06:00) To: csdms/help-desk @.> Cc: Joseph Mason @.>, Mention @.> Subject: Re: [csdms/help-desk] JupyterHub login doesn't work (#122)

Hi @Joseph-A-Masonhttps://github.com/Joseph-A-Mason -- I think I can fix this. Would you please go to https://csdms.rc.colorado.edu/hub/signup and enter the same username (starting with "maso") and a new password? Let me know when you've done this (you can just respond here), and I'll approve it, then you can login.

If this doesn't work, I have a backup plan.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/csdms/help-desk/issues/122#issuecomment-844458415, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ALEXHZTRVPB7NBMKEJRRZ43TOQPKXANCNFSM45FNB7GQ.

mdpiper commented 3 years ago

OK, the backup plan is to create a new login. Let me know when you've done so & I'll approve it. You'll then be able to login.

Joseph-A-Mason commented 3 years ago

Okay, set up new login. First 4 characters of username: ja-m

Thanks

-------- Original message -------- From: Mark Piper @.> Date: 5/19/21 4:12 PM (GMT-06:00) To: csdms/help-desk @.> Cc: Joseph Mason @.>, Mention @.> Subject: Re: [csdms/help-desk] JupyterHub login doesn't work (#122)

OK, the backup plan is to create a new login. Let me know when you've done so & I'll approve it. You'll then be able to login.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/csdms/help-desk/issues/122#issuecomment-844476834, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ALEXHZUNGKGJLLIG44N7T2LTOQSUVANCNFSM45FNB7GQ.

mdpiper commented 3 years ago

OK, you're now all set to login.