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csdms / help-desk

The CSDMS Help Desk. Ask questions. Get answers (about CSDMS products and services).
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CSDMS Jupyter Hub lost password... #160

Closed bhunter2 closed 2 years ago

bhunter2 commented 3 years ago

Hi, Unfortunately I am unable to log into my CSDMS JupyterHub account... I seemed to have misplaced my password. I cannot find a "lost password" option. Is there a way to get back into my account/reset the password? Best, Brooke

mdpiper commented 3 years ago

Hey Brooke--I can help. There's a process, but it's a little clumsy. Do you have your login name?

bhunter2 commented 3 years ago

Hi Mark! Thanks. I thought my username was brdehu (the same as my csdms account), but now I am not so sure. Sorry about this! If it isn't brdehu it might be bhunter2.

mdpiper commented 3 years ago

Got it--I found "bhunter2". Would you please go to the signup page again, use "bhunter2" as your username, and choose a password? When you've done this, let me know & I'll approve the login.

bhunter2 commented 3 years ago

Done!

mdpiper commented 3 years ago

OK! Go to the login page and you should be able to login with your username and new password. And all of your files should still be there.