region concept is causing problems for VCs

[joemienko]

Email conversation from Cameron below

Do you recall what referral you were working on? (If you can provide an ID it would be great)

Were you ultimately able to remove it?

On Wed, Feb 5, 2020, 4:13 PM Preas, Cameron (DCYF) cameron.preas@dcyf.wa.gov wrote:

Yes, I was in Edit for Notes. There was a box indicating the internet may not have access as there was a problem “saving”. There was no save button…Then I hit Remove (case worker was canceling the visit referral) and it kicked me out to the login. This happened 5-6 times with me and then with Nancy. Then I later tried (15 minutes) still did it.

Cameron Preas, MSW, LICSW--Social and Health Program Consultant (pronouns He, Him, His)

FTDM Facilitator-Vancouver Cascade Office

1624 Office Lead-Vancouver Cascade/Columbia/Stevenson Offices

17.5 Staffing Facilitator/Lead-Vancouver Cascade Office

Visitation Gatekeeper-Vancouver Cascade Office

Fatherhood Project Lead-Vancouver Cascade Office

IFF Extension Lead (Backup)-Vancouver Cascade Office

LEP Lead-Cascade Office

UA Contracts Lead-Cascade Office

Department of Children, Youth and Families (DCYF) / Children’s Administration, Region 3

360-993-7900 (Front Desk) / 360-947-6241 (Office Cell) / 360-690-7152 (Fax)

cameron.preas@dshs.wa.gov

This transmission may contain privileged and/or confidential information for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and delete all copies of this message from your e-mail system.

From: Joseph A Mienko mienko@uw.edu Sent: Wednesday, February 5, 2020 3:15 PM To: Preas, Cameron (DCYF) cameron.preas@dcyf.wa.gov Cc: Sarah K. Yatsko syatsko@uw.edu; mattbro mattbro@uw.edu Subject: Re: Sprout not saving and kicking user out of program

Thanks for letting us know, Cameron.

I'm adding our lead engineer here for visibility.

Could you advise what you were doing when you were logged off?

Had you been idle for some time? Sprout logs users off (by design) after 15 minutes of inactivity.

Thanks for any additional information you can provide.

Joe

On Wed, Feb 5, 2020, 3:00 PM Preas, Cameron (DCYF) cameron.preas@dcyf.wa.gov wrote:

Hello,

I thought I would let you know this is going on in Vancouver with both my and Nancy’s accounts. Thanks

Cameron Preas, MSW, LICSW--Social and Health Program Consultant (pronouns He, Him, His)

FTDM Facilitator-Vancouver Cascade Office

1624 Office Lead-Vancouver Cascade/Columbia/Stevenson Offices

17.5 Staffing Facilitator/Lead-Vancouver Cascade Office

Visitation Gatekeeper-Vancouver Cascade Office

Fatherhood Project Lead-Vancouver Cascade Office

IFF Extension Lead (Backup)-Vancouver Cascade Office

LEP Lead-Cascade Office

UA Contracts Lead-Cascade Office

Department of Children, Youth and Families (DCYF) / Children’s Administration, Region 3

360-993-7900 (Front Desk) / 360-947-6241 (Office Cell) / 360-690-7152 (Fax)

cameron.preas@dshs.wa.gov

This transmission may contain privileged and/or confidential information for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and delete all copies of this message from your e-mail system.

[joemienko]

Additionally, this appears to be causing problems for a VCs ability to view Users (or any details beyond an org summary page) if their region does not match the region of the contracted Org.

[joemienko]

This issue is linked to #96

[joemienko]

In addition to the issues outlined in #96, the region concept is causing issues for

-- VCs being able to see organizational details -- VCs being able to see visit reports -- Edits to referral notes (VCs appear to be able to edit, but are then getting an error banner on save)