FTP error "remote file not found"

[JSP6668]

Describe the bug

Hi,

thank you for developing this, it looks ver nice, however I cannot download any data:

I think configured the connection properbly, it say "FTP connection establised sucessfully" but when I want to download config and buquets it claims FTP error "remote file not found". I did used the correct path in the settings for the sattellities .xml etc.

I treid with the AppImage and the Flatpak Version, same problem. I use debian bookworm (gnome).

Thank You for your Help

Steps to reproduce

1. enter credentials, IP and path(s) in settings
2. try to connect (connect button)
3. Download receiver data
4. error

Expected behavior

sucessful Download of receiver Data

Software version

1.1

Download medium

GitHub Releases page

Platform running

I don't know

Architecture running

I don't know

Other (please specify)

No response

Additional context

No response

Log

No response

Screenshot

No response

[ctlcltd]

On versions prior to 1.0 there may be problems with FTP. You said version 1.1.

Can you provide me more information? In the Configuration group of the connection profile: Transponders path, Services path, Bouquets path.

For help with Settings (Connection settings) the Online Help https://e2sateditor.com/help/settings.html#connection For help Troubleshooting (FTP) the Online Help https://e2sateditor.com/help/troubleshooting.html#ftp

Thank you

[ctlcltd]

If you can attach me an FTP log of the software in this issue. Otherwise it's the same.

Enable FTP debug

FTP debugging is disabled by default to avoid slowing down execution.

It can be useful to solve problems and report issues on the GitHub repository.

Note: FTP debugging may not be available on Windows PowerShell.

Recommendation: Do not do this if you do not understand what you are doing.

To enable FTP debugging, go to "Settings" > Advanced > [confirm].

Change the ftpcom.debug line from FALSE to TRUE, typing true.

Save your settings by pressing "Save" and close the software.

Open a terminal window and launch the software from its current location.

Press "Connect" and "Disconnect" from quick menu to attempt an FTP connection.

All FTP messages will be shown in the terminal.

To attach the log to the issue, select all the output and Copy, Paste to a plain text file.

Next, disable FTP debugging, change the ftpcom.debug line from TRUE to FALSE again, typing false.

[JSP6668]

Hi, I enabled the FTP debugging, find the output attached.

Here are the path that i used (I checked via ssh, system is openatv):

Transponders: /etc/ Services: /etc/enigma2/ Bouquets: /etc/enigma2/ Picos: /media/hdd/picon

connect-download.txt connect-disconnect.txt

[JSP6668]

Regarding your connection help site, I tried other path as well, but no success.

Transponders: /etc/enigma2/ Services: /etc/tuxbox/ Bouquets: /etc/enigma2/ Picos: /media/hdd/picon

[ctlcltd]

Thank you, this is very helpful. I need to investigate further. It seems there are no files listed.

[ctlcltd]

Most common connection settings

Parameters, Username, Password, vary by STB, rely on specialistic forum on the internet.

Enigma 2.4 and 2.3

Transponders: /etc/tuxbox Services: /etc/enigma2 Bouquets: /etc/enigma2

Enigma 2.4

Transponders: /var/usr/local/share/enigma2/defaults Services: /var/usr/local/share/enigma2/defaults Bouquets: /var/usr/local/share/enigma2/defaults

Octagon Gx-NationalChip Enigma 2.4

Transponders: /home/gx/local/enigma_db Services: /home/gx/local/enigma_db Bouquets: /home/gx/local/enigma_db

Enigma 1

Transponders: /var/etc Services: /var/tuxbox/config/enigma Bouquets: /var/tuxbox/config/enigma

Neutrino

Transponders: /var/tuxbox/config Services: /var/tuxbox/config/zapit Bouquets: /var/tuxbox/config/zapit

Triple Dragon

Transponders: /var/share/dvb2001 Services: /var/share/dvb2001 Bouquets: /var/share/dvb2001

WeTek Play

Transponders: /data/data/com.amlogic.tvservice/databases Services: /data/data/com.amlogic.tvservice/databases Bouquets: /data/data/com.amlogic.tvservice/databases

 

Picons: /usr/share/enigma2/picon Picons: /usr/share/enigma2/picon_oled Picons: /media/usb/picons Picons: /media/hdd/picons Picons: /data/picon

Note: the software does not currently upload/download picon images, these must be uploaded manually to the STB   Telnet command: init 3 Telnet command: systemctl restart enigma2

[ctlcltd]

The log only shows the file AutoBouquetsMaker, it looks like a directory. The connection parameters could be wrong. Try using Enigma 2.4 and 2.3 parameters, with Transponders path: /etc/tuxbox I have an Edision Gx-NationalChip STB and I tested with it. For OpenATV the parameters should be Enigma 2.4 and 2.3 but I can't know it's sure.

[ctlcltd]

Transponders: /etc/enigma2/ Services: /etc/tuxbox/ Bouquets: /etc/enigma2/

@JSP6668 thanks, there is an error in the example in Online Help, now corrected

Transponders: /etc/tuxbox Services: /etc/enigma2 Bouquets: /etc/enigma2

[ctlcltd]

I reproduced the issue in a test environment. There's a bug. A directory inside the paths interrupts the download. FTP should be more fault tolerant. I'm releasing a minor version 1.1.1, it should be available next 24-48 hours.

[ctlcltd]

Fixed on release v1.1.1