cubecart / v6

CubeCart Version 6
https://cubecart.com
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Bad maths in basket #3434

Closed Prb4000 closed 11 months ago

Prb4000 commented 11 months ago

Here's a new problem. This used to work fine but now it doesn't. I assume the problem has arrived with the latest update.

Attached are three screen grabs. The first one shows the product screen. Everything is correct. I have added one to the basket and the basket price is correct - top right corner of the product screen.

Screen grab number 2 shows the check out page where the price is now wrong.

This is literally costing me money!

The problem is most likely related to the "Turret only" option which has an absolute price and overrides the product price. The "Quality" option price is not added.

Interestingly the "Size" option price is added on to the "Turret only" option price correctly. See screen grab number 3.

Bad maths1 Bad maths2 Bad maths3

abrookbanks commented 11 months ago

What version did you upgrade from.

Prb4000 commented 11 months ago

Hi Al I didn't do the upgrade, Ian at Havenswift does all that for me.He keeps it up to date so presumably whatever the previous version was. Ian will be able to give you much better information than me

Peter

On Monday, 20 November 2023 at 15:40:49 GMT, Al Brookbanks ***@***.***> wrote:  

What version did you upgrade from.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

havenswift-hosting commented 11 months ago

From 6.5.1 to 6.5.3

abrookbanks commented 11 months ago

If you go to the back end and go to the Product Options section. You can order the product options.

Can you put Turret Only above Quality as a work around for now. I expect that will solve it.

Prb4000 commented 11 months ago

Yes, from a quick check that appears to have fixed it.

On Monday, 20 November 2023 at 15:54:00 GMT, Al Brookbanks ***@***.***> wrote:  

If you go to the back end and go to the Product Options section. You can order the product options.

Can you put Turret Only above Quality as a work around for now. I expect that will solve it.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

abrookbanks commented 11 months ago

Ok.. I don't think it was designed in mind with being used alongside other priced options.

abrookbanks commented 11 months ago

I can't reproduce this on my development store. Very odd. Closing for now but will look into it on a case by case situation in the future.

Screenshot 2023-11-21 at 11 26 37