cul-2016 / site

The Quodl website - where the latest information on Quodl, the science behind it and sign up links can be found.
http://quodl-site.herokuapp.com/
MIT License
5 stars 0 forks source link

Site down #49

Closed stianr closed 6 years ago

stianr commented 6 years ago

As noted in email to @finnhodgkin, the quodl site doesn't seem to be working. If I go to http://quodl-site.herokuapp.com I get:

Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details.

Recent logs from heroku below:

2018-04-30T08:07:38.546317+00:00 app[web.1]: npm ERR! quodl-site@2.0.0 start: node app.js 2018-04-30T08:07:38.546546+00:00 app[web.1]: npm ERR! Exit status 1 2018-04-30T08:07:38.550472+00:00 app[web.1]: npm ERR! 2018-04-30T08:07:38.550712+00:00 app[web.1]: npm ERR! Failed at the quodl-site@2.0.0 start script. 2018-04-30T08:07:38.550929+00:00 app[web.1]: npm ERR! This is probably not a problem with npm. There is likely additional logging output above. 2018-04-30T08:07:38.657572+00:00 app[web.1]: 2018-04-30T08:07:38.657991+00:00 app[web.1]: npm ERR! A complete log of this run can be found in: 2018-04-30T08:07:38.658396+00:00 app[web.1]: npm ERR! /app/.npm/_logs/2018-04-30T08_07_38_553Z-debug.log 2018-04-30T10:13:47.791476+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/" host=quodl-site.herokuapp.com request_id=7e32334f-b13b-499e-8979-d73770ce2c4d fwd="138.40.68.132" dyno= connect= service= status=503 bytes= protocol=http 2018-04-30T10:13:48.366777+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/favicon.ico" host=quodl-site.herokuapp.com request_id=6b1430f9-bee4-402e-a5f7-ff886abb33c4 fwd="138.40.68.132" dyno= connect= service= status=503 bytes= protocol=http

I noticed this as I was updating the DNS settings to associate the site with the right URL, but I don't think that was a causal factor, as (a) I've reset the DNS settings to their previous values, (b) I saw something like this a few days ago but assumed it was temporary, (c) what I was doing is peripheral to the site functionality so I can't see how it could cause a crash...

This is the only thing preventing us from making the site live, so it would be good to get it fixed as soon as possible, assuming it's straightforward.

samhstn commented 6 years ago

@stianr http://quodl-site.herokuapp.com is working for me (as is https://quodl-site.herokuapp.com/)

It might be down just for you (See here to check: https://downforeveryoneorjustme.com/quodl-site.herokuapp.com)

samhstn commented 6 years ago

@iteles @finnhodgkin could you confirm

stianr commented 6 years ago

Thanks @shouston3. Looks like the update an hour ago fixed it. Working for me now. Thanks @finnhodgkin and all!

iteles commented 6 years ago

@stianr Finn redeployed this morning and that seemed to do the trick - may have been a build error on deployment but we should keep an eye on it!

stianr commented 6 years ago

Definitely - will reopen this if it happens again.