cypress stuck on installation

[Venki4746l]

Current behavior

When I Try to install Cypress it does not start the downloading show above message for a long time

Debug logs

No response

Cypress Version

10.11.0

Node version

12.14.1

Package Manager

npm

Package Manager Version

6.13.4

Operating system

Windows

Operating System Version

10

Other

No response

[MikeMcC399]

@Venki4746l

Cypress 10.11.0 is an older version (the current version is 13.6.4) Node.js 12.14.1 is no longer supported. The minimum is Node.js 18.

You can try the following, assuming you are using Windows PowerShell

npm install cypress --save-dev --ignore-scripts --verbose
$env:DEBUG = "cypress:*"
npx cypress install

This will output debug information so you can see what it is doing and the reason for any delay.

If it is not installing successfully, then the most likely reason is your environment, such as network connection, proxy, network security, etc.

[ikbenpinda]

Hello, I was having a similar issue, but with a newer version of Cypress(13.6.4), Node(18.17.0), and Yarn(4.1.0) instead of npm. I'm using Windows 10. In my case I expect it's an issue with the VPN/VDI I'm using, similar to what's mentioned above.

In case it helps, I had to do the following:

# using git-bash instead of cmd/powershell
export DEBUG=cypress:*
export HTTP_PROXY=http://YOUR_USERNAME_HERE:YOUR_PASSWORD_HERE@YOUR_PROXY_URL_HERE:YOUR_PROXY_PORT_HERE/
yarn install cypress

# < check the URL it's downloading from and click on it / paste it in your browser for a direct download that isn't latest >
# hit CTRL+C to cancel as it will remain stuck as mentioned, then:

cd ~/AppData/Local/Cypress
mkdir 13.6.4
cp ~/Downloads/cypress.zip ~/AppData/Local/Cypress/13.6.4
cd ~/AppData/Local/Cypress/13.6.4
unzip cypress.zip

# cleanup
rm cypress.zip
export DEBUG=

After this, I was able to run cypress as usual.

[wigy]

It still does the same. Node v18.19.0, Cypress 13.11.0. Tested on Linux.

[MikeMcC399]

@wigy

It still does the same. Node v18.19.0, Cypress 13.11.0. Tested on Linux.

This is generally a network issue. It is not a general problem with the release. You can try the debug steps I posted in https://github.com/cypress-io/cypress/issues/28927#issuecomment-1942006888.

You can also request assistance from the Cypress technical community on Discord

(click on button)

[ntalamdotcom]

stuck at: npm http fetch POST 200 https://registry.npmjs.org/-/npm/v1/security/advisories/bulk 1303ms
npm info run cypress@13.14.2 postinstall node_modules/cypress node index.js --exec install
npm info run cypress@13.14.2 postinstall { code: 0, signal: null }

added 72 packages, changed 55 packages, and audited 883 packages in 13m

187 packages are looking for funding run npm fund for details

found 0 vulnerabilities

it is not a network issue. tried 2 different connections

[MikeMcC399]

@ntalamdotcom

The same comments apply as previously and you can check https://github.com/cypress-io/cypress/issues/28927#issuecomment-1942006888 for some debug steps. It's almost always an individual local system, security or network issue if Cypress does not install.

This is a closed issue, so it's unlikely to get further attention. You can open a new issue with your full details and debug logs if you think it is a Cypress bug. If you need community assistance use https://on.cypress.io/discord.