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cyruzzo / AboveVTT

GNU Affero General Public License v3.0
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Constant Websocket Reconnects #2278

Open SleepySloth47 opened 4 months ago

SleepySloth47 commented 4 months ago

Error:

Failed to fetch
Failed to start AboveVTT on https://www.dndbeyond.com/characters/118504292?abovevtt=true
TypeError: Failed to fetch
    at https://analytics.tiktok.com/i18n/pixel/static/main.MTU0NDc1MDUxMA.js:2:171345
    at new Promise (<anonymous>)
    at fetch (https://analytics.tiktok.com/i18n/pixel/static/main.MTU0NDc1MDUxMA.js:2:171301)
    at AboveApi.fetchJson (chrome-extension://ipcjcbhpofedihcloggaichibomadlei/AboveApi.js:44:27)
    at AboveApi.getCurrentScene (chrome-extension://ipcjcbhpofedihcloggaichibomadlei/AboveApi.js:69:33)
    at start_above_vtt_for_players (chrome-extension://ipcjcbhpofedihcloggaichibomadlei/Startup.js:466:43)</anonymous>

Environment:

{"avttVersion":"1.19","browser":{"name":"Chrome","version":"126","mozilla":false,"chrome":true,"msie":false,"opera":false,"safari":false}}

Other Logs:


ERROR 2024-06-23T00:56:27.875Z
      MB.onerror
      {"isTrusted":true}

LOG 2024-06-23T00:56:25.823Z
      debounce_fetch_character_from_api is about to call update_pc_with_data with
      118506396
      {"senses":[],"proficiencyGroups":[{"group":"Armor","values":""},{"group":"Weapons","values":"Crossbow, Light, Dagger, Dart, Quarterstaff, Sling"},{"group":"Tools","values":"Playing Card Set"},{"group":"Languages","values":"Common, Dwarvish"}],"classes":[{"name":"Wizard","level":2,"subclassName":"School of Evocation"}],"proficiencyBonus":2,"resistances":[],"extras":{"creatures":[]},"decorations":{"backdrop":{"largeBackdropAvatarUrl":"https://www.dndbeyond.com/avatars/61/558/636453169377593443.jpeg","smallBackdropAvatarUrl":"https://www.dndbeyond.com/avatars/61/557/636453169376963233.jpeg","backdropAvatarUrl":"https://www.dndbeyond.com/avatars/61/556/636453169376650613.jpeg","thumbnailBackdropAvatarUrl":"https://www.dndbeyond.com/avatars/61/559/636453169378067426.jpeg"},"characterTheme":{"name":"DDB Red","isDarkMode":false,"isDefault":true,"backgroundColor":"#FEFEFE","themeColor":"#C53131"},"avatar":{"avatarUrl"
Azmoria commented 4 months ago

The most common cause of constant reconnects is VPNs or other extensions/programs. It could also be settings on a router or modem especially school/work networks.

Unfortunately it's mostly guess and check until the problem piece can be found. Some quick ways to narrow it down - try another browser preferably without other extensions will eliminate browser settings and other extensions.

Temporarily disable any firewall/antivirus (if it's these you may need to whitelist the websocket address).

If possible try a different device/network - possibly using a phone as a hotspot to see if it's device/network settings.

As for the 'Failed to fetch' error, if this is only happening at the start when loading is sometimes just a blip and refreshing usually fixes it. It's a generic error when anything can't be retrieved from a server.