Open traviss64 opened 4 months ago
@traviss64 Can you send me your igconfig.json
file (located in %LocalAppData%/ImageGlass
folder)?
Is this your first time install ImageGlass or you upgrade from previous version?
@traviss64 Can you send me your
igconfig.json
file (located in ImageGlass startup folder)?Is this your first time install ImageGlass or you upgrade from previous version?
I upgraded from the previous version
Can you send me your igconfig.json
file (located in %LocalAppData%/ImageGlass
folder)?
You can try deleting the igconfig.json
file if it helps
Can you send me your
igconfig.json
file (located in%LocalAppData%/ImageGlass
folder)?
I uninstalled the software and deleted it's files so I could installed the previous version which is working fine
You can try deleting the
igconfig.json
file if it helps
I tried this before uninstalling the version and got the same error
I also encountered the same problem while upgrading to a new version. After trying, I first used ImageGlass_9.1.8.723_x64.exe to uninstall the current version, but found that the files in the installation directory were not deleted after the program ended, so I deleted them manually. All files in the installation directory C:\Program Files\ImageGlass, run ImageGlass_9.1.8.723_x64.exe again to install the latest version, this time no error is reported, everything is normal, the above are my solution steps, I hope it will be helpful to you
I got the same error. Removing all the files from the program directory and reinstalling fixed it... but I kept the old files for testing.
ImageGlass.Base.dll - If I put the old version back, it doesn't launch. Nothing happens. I don't even get the crash message.
ImageGlass.Settings.dll - If I put back the old version, THEN I get the error.
So these two files cause problems. The others seem to be fine.
I'm also experiencing the error.
Here's my igconfig.json
I had a similar error (unhandled exception). Found two installs for Image Glass, one old one new. Uninstalled both, reinstalled latest version and now all good.
I'm telling you, igconfig won't give you anything useful. You gotta remove ImageGlass.Base.dll and ImageGlass.Settings.dll, then run the installer.
Got the same issue after an upgrade. Repair doesn't work so I had to uninstall/reinstall (upgrade without the Windows store)
Also, found out that the previous version was still installed too... Look like a problem in the installation/upgrade process
System information
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Actual behavior
Expected behavior