dacort / metabase-athena-driver

An Amazon Athena driver for Metabase 0.32 and later
Apache License 2.0
225 stars 32 forks source link

Dashboard issue: There was a problem displaying this chart Error #85

Closed thakurshalabh08 closed 1 year ago

thakurshalabh08 commented 2 years ago

Hello,

I'm currently running version 0.36.2 of Metabase and v1.2.0 of the Athena-Metabase driver. I'm frequently experiencing problems with charts not loading on the dashboard and end up with an error message "There was a problem displaying this chart". This occurring randomly for different charts, on refreshing the browser charts sometimes load up again. I have been trying to get to the bottom of this issue and trying to resolve it but nothing seems to be working. The log file for Metabase shows a number of different errors as shown below:

[Simba]AthenaJDBC Query execution got cancelled for this query: -- Metabase:: userID: 3

ERROR metabase.query-processor.middleware.catch-exceptions Error processing query: null

[Simba]AthenaJDBC An error has occurred. Exception during column initialization

Can you please suggest what might be an issue and how can we resolve it?

Thank you

dacort commented 2 years ago

Hi @thakurshalabh08 - thanks for filing the issue. My first reaction would be to try upgrading to the most recent version of Metabase (backing up your app db first of course).

If you want before doing that, you can try sharing your query and database schema, but without a more detailed error message or reproduction it will be tough to know what's going on. Are there any errors on the Athena side?

dacort commented 1 year ago

Closing as part of cleanup now that Athena is officially supported by Metabase. Any future issues can be asked about on their forum or with a detailed bug report.