Dadosfera's First Access email is being catched by SPAM

allansene commented 1 year ago

Mandatory informations:

Are there any customers directly impacted by this bug? Which ones?

Bug Category

[ ] Connection Manager
[ ] Connection Test
[ ] Creating Pipeline
[ ] Executing Pipeline
[ ] Cataloging Data Asset
[ x ] Other

Describe the bug

Dadosfera's First Access Email is going to Spam.

To Reproduce

Create a new user
Try to find the email on the Spam

Expected behavior

Screenshots

Does this bug impact any demo or a sale?

Yes. We are still having a big trouble onboarding customers, trial users and internal users to dadosfera. We need to tackle this more effectivelly

Dadosfera Customer:

dadosferafin

Other informations:

Any logs, error output, etc? …

What environment of software are you using?

[ x ] PRD
[ ] Other

Browser Engine and Version: … Chrome

When the bug happened: … 25 fev 2023 20:00

beatrizaantunes commented 1 year ago

Também nunca esbarrei com esse caso, acredito que será difÍcil de replicar ou entender como resolver para esses casos de excessão que dependem bastante do usuário

Colombo97 commented 1 year ago

Preciso verificar qual o critério do Gmail para que inclua algo como spam, talvez seja o algoritmo do Gmail com falso positivo, vou verificar se é algum padrão nosso

dadosfera / Bugsfera