Status of Preset never changes in HA

[gokou340]

System Health details

System Information

version	core-2024.1.5
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.11.6
os_name	Linux
os_version	6.1.71-haos
arch	x86_64
timezone	America/Denver
config_dir	/config

Home Assistant Community Store

GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 4836 Installed Version | 1.34.0 Stage | running Available Repositories | 1381 Downloaded Repositories | 10

Home Assistant Cloud

logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok

Home Assistant Supervisor

host_os | Home Assistant OS 11.4 -- | -- update_channel | stable supervisor_version | supervisor-2023.12.1 agent_version | 1.6.0 docker_version | 24.0.7 disk_total | 30.8 GB disk_used | 14.1 GB healthy | true supported | true board | ova supervisor_api | ok version_api | ok installed_addons | Terminal & SSH (9.8.1), File editor (5.7.0), Z-Wave JS UI (3.3.0), RPC Shutdown (2.4), Mosquitto broker (6.4.0), Zigbee2MQTT (1.35.1-1), ESPHome (2023.12.9)

Dashboards

dashboards | 1 -- | -- resources | 1 views | 2 mode | storage

Recorder

oldest_recorder_run | January 23, 2024 at 6:07 PM -- | -- current_recorder_run | February 3, 2024 at 1:41 PM estimated_db_size | 213.75 MiB database_engine | sqlite database_version | 3.41.2

Sonoff

version | 3.5.4 (a4a8c5f) -- | -- cloud_online | 0 / 2 local_online | 2 / 2

Checklist

• [X] I have enabled debug logging for my installation.
• [X] I have filled out the issue template to the best of my ability.
• [X] This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• [X] This issue is not a duplicate issue of currently previous issues..

Describe the issue

When selecting a Preset such as Home, Away or Sleep, nothing happens in Home Assistant. It will change back to "Home".

For example, if the current preset is Home, I select Away, but nothing changes. The preset changes back to "Home". If I look in the Carrier app after a few minutes, it will say "Holding Away", but HA continues to say that it is currently "Home" with the temperatures of the Home profile

Reproduction steps

1. Select different preset such as Away or Sleep
2. Nothing changes in Home Assistant
3. Carrier app shows "Holding Away" or "Holding Sleep" ...

Debug logs

Won't let me submit. Says that the body is too long

Diagnostics dump

No response

[dahlb]

sorry, when I tried to reproduce the preset updates in my instance of ha, going to need your logs to have any idea what's going on in this issue

[gokou340]

Will do, when the issue occurs again, I will get some logs!