Nothing happens when program is run

daisy / ace-gui

Ace by DAISY App, the official graphical user interface for the EPUB accessibility checker developed by the DAISY Consortium, available for the Windows, MacOS and Linux desktop operating systems.

MIT License

16 stars 6 forks source link

Nothing happens when program is run #137

Open Magess opened 3 years ago

Magess commented 3 years ago

One day Ace just stopped working. I have MacOS Big Sur installed, and Ace runs and never does anything.

I removed the previous version and installed the newest version and the behavior did not change. There are no error message, so I cannot report any additional detail about what's wrong without a dev telling me what logs to provide.

danielweck commented 3 years ago

Hello, would you mind sharing an EPUB with which you are able to reproduce this bug? I have both Catalina and BigSur MacOS computers, so I will be able to troubleshoot this. Thank you! Regards, Daniel

Magess commented 3 years ago

9781094419350 (1).epub.zip

Sure, here's one I just tried.

-Lora

On May 21, 2021, Marisa DeMeglio @.***> wrote:

Hello, would you mind sharing an EPUB with which you are able to reproduce this bug? I have both Catalina and BigSur MacOS computers, so I will be able to troubleshoot this. Thank you! Regards, Daniel

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/daisy/ace-gui/issues/137#issuecomment-846064947, or unsubscribe https://github.com/notifications/unsubscribe- auth/ACCWTDBY65UELPHI3BNYI43TOZ77XANCNFSM45HZU67A.

kvtomes commented 1 year ago

I am experiencing the same issue. I just switched to a new MacBook Pro 2022 running Monterey 12.6.1, and can no longer validate epubs using ACE by Daisy. I tried running several epubs that had successfully run on my previous MacBook Pro, but they just get stuck running, and never produce a result. I deleted and reinstalled the latest version of ACE by Daisy (1.1.5), but get the same result. I think this is possibly related to Intel vs Apple Silicon?

danielweck commented 1 year ago

@Magess and @kvtomes are you able to reproduce this behaviour with Ace App v1.3.2 ? https://github.com/daisy/ace-gui/releases/tag/v1.3.2

kvtomes commented 1 year ago

Hi Daniel,

Thanks for asking. Unfortunately, v1.3.2 still won't process any epubs when running on my Mac. It just keeps spinning indefinitely. I've attached a couple screenshots in case it helps.

Let me know if you need any other info, Kris

On Sun, Jul 30, 2023 at 6:54 AM Daniel Weck @.***> wrote:

@Magess https://github.com/Magess and @kvtomes https://github.com/kvtomes are you able to reproduce this behaviour with Ace App v1.3.2 ? https://github.com/daisy/ace-gui/releases/tag/v1.3.2

— Reply to this email directly, view it on GitHub https://github.com/daisy/ace-gui/issues/137#issuecomment-1657119711, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXNNJTWLVCFKPDPLF7LWG4LXSZDOJANCNFSM45HZU67A . You are receiving this because you were mentioned.Message ID: @.***>

Magess commented 1 year ago

Same for me. I updated to 1.3.2 and tried it just now and it does the same thing.

danielweck commented 1 year ago

Hello, I am afraid I am not able to reproduce the problem you are experiencing. I downloaded Ace App (GUI) 1.3.2 on my MacBook Air M1 (original / early Apple Silicon ARM64 hardware) and the Rosetta emulation of X86/64 instructions from the Ace executable is working fine. I tested with the EPUB linked above in this discussion thread. I am using the latest version of Mac OS Ventura 13.5 (22G74). What version are you running? What hardware are you using? Thank you