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dakira / myroundcube

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[carddav_plus] - Contacts sync #713

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago 
Token: 2e1e2b8be1a034f60ead315bd1482729 (Don't modify this token!)
Version: 3.0.27 (25-06-2014)
PHP: 5.3.10-1ubuntu3.13
RCMAIL: 1.0.2
Database: mysql
SERVER: Apache/2.2.22 (Ubuntu)
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I.  Issue Description:

I tried to synchronize my contacts with owncloud 7.0.0 & 7.0.1. At a first 
glance, everything was fine. But since the last manual triggered 
synchronization some contacts are gone. Also an edit contact (insertion of 
telephone number) will not be synchronized correctly to owncloud.
Furthermore I now observed that RC carddav is able to synchronize groups. I 
observed a contact group I had defined in owncloud coming up in RC. 
Nevertheless, this is the first time I have seen that and RC only synchronized 
one group out of 14 with two contact out of 17.

Original issue reported on code.google.com by MayBe...@googlemail.com on 5 Aug 2014 at 6:37

GoogleCodeExporter commented 8 years ago 
Please duplicate issues on our systems. You can connect to your owncloud. I 
can't fix things which works for. Sorry!

Original comment by myroundc...@gmail.com on 5 Aug 2014 at 6:40

GoogleCodeExporter commented 8 years ago

Original comment by myroundc...@gmail.com on 5 Aug 2014 at 6:41

GoogleCodeExporter commented 8 years ago 
Is there any way to enable verbose logging? Currently I do not observe any 
interesting logs of cardDAV synchronization. Maybe I can provide you some 
interesting logs if it is possible to enable them.

Original comment by MayBe...@googlemail.com on 5 Aug 2014 at 6:43

GoogleCodeExporter commented 8 years ago 
Please read configuation file comments (carddav_debug).

Original comment by myroundc...@gmail.com on 5 Aug 2014 at 6:46

GoogleCodeExporter commented 8 years ago 
Which I can find where? A little bit more information please...
I cannot find anything in the config.inc.php of RC and I can also not find any 
carddav related dedicated configuration file at the moment.

Original comment by MayBe...@googlemail.com on 5 Aug 2014 at 6:54

GoogleCodeExporter commented 8 years ago 
Each plugin ships with a config.inc.php.dist. Also configuration files are 
available and accessible from our docs.

https://myroundcube.com/myroundcube-plugins/carddav-plugin
https://myroundcube.com/myroundcube-plugins/show-configuration?_plugin=carddav

Original comment by myroundc...@gmail.com on 5 Aug 2014 at 7:00

GoogleCodeExporter commented 8 years ago 
Nice..., the logs say "nothing to do, all in sync" for CardDAV synchronization, 
but there are obviously differences!
Missing groups / missing contacts!

Original comment by MayBe...@googlemail.com on 5 Aug 2014 at 7:14

GoogleCodeExporter commented 8 years ago 
There are two logs created. Check both logs.

Original comment by myroundc...@gmail.com on 5 Aug 2014 at 7:17

GoogleCodeExporter commented 8 years ago 
Why are you not willing to duplicate the issue on our system? That's the 
easiest way to deal with such things. Alternatively you can hire our team to 
install and check your installation (https://myroundcube.com/services-support). 
Obviously things work well for other but not for you. So, duplicate the issue 
on our well configured system and we can start from there. If you deny to 
proceed this way then I'm sorry.

Original comment by myroundc...@gmail.com on 5 Aug 2014 at 7:21

GoogleCodeExporter commented 8 years ago 
I restarted the whole synchronization after roundcube deleted all my contacts 
on my dav server...
After restoring all contacts from backup, I reconfigured roundcube now with 
enabled config.inc.php files for carddav and caldav. Until now I have all 
contacts in sync. I will observe the synchronization further.

Btw: I will try to reproduce this problem first on my system, if I observe an 
issue, such that I get an idea how to reproduce it on a different system. But 
unfortunately until now the issues occur randomly without any common cause. If 
I could determine causes I will also reproduce it on MyRoundcube.

For now I enabled debug logs for carddav and caldav. Lets see whether I can get 
anything from that, if the next problem occurs.

Thanks for help until now.
You might want to close this ticket.

Original comment by MayBe...@googlemail.com on 5 Aug 2014 at 9:09

GoogleCodeExporter commented 8 years ago 
FYI. If you delete a CalDAV or CardDAV resource you are prompted twice if all 
properties (events / cards) should be erased. This is the only step where I can 
imagine that your entire resource was wiped out.

Original comment by myroundc...@gmail.com on 5 Aug 2014 at 9:13

GoogleCodeExporter commented 8 years ago 
Yes I was prompted before deletion, but I did not thought about wiping remote 
data as I only wanted to delete the synchronization configuration for carddav.
In my opinion a DAV client should never wipe remote data, when its 
synchronization configuration is deleted.

Original comment by MayBe...@googlemail.com on 5 Aug 2014 at 9:18

GoogleCodeExporter commented 8 years ago 
But maybe this was only a misbehavior because of anything I have done to fix 
the synchronization. So for now lets assume that and I might contact you if I 
found the next issue ;) (hopefully I do not find more issues)

Original comment by MayBe...@googlemail.com on 5 Aug 2014 at 9:21