damat / SimpleSignature

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Add-On Not Available In Non-Native Google Doc Formats #15

Open ulty4life opened 1 year ago

ulty4life commented 1 year ago

I know this Add-On is only intended to be used within a native Google Doc, but I think this may explain some of the other reports for the add-on not installing or being available. #13 and #8 . I ran into this myself and realized I just wasn't editing the document in the correct format.

If you upload or are sent an e.g. MS Word document, and edit the document in Google Docs, the SimpleSignature Add-On is does not appear. In my case, it is the only add-on I had installed, so the Extensions menu did not appear at all after I installed it. Converting the document from .DOCX format to a native Google Doc made the add-on appear and function correctly.

It's not obvious from a user perspective because there was no feedback from the add-on itself or the extensions framework specifically indicating that the add-on could not be used, or that the document type was not compatible.

When I installed the add-on in the .DOCX document, there was a 2-step installation dialog. The first said the installation completed, and showed a picture of where to access extensions from the menu. The second dialog had the following message:

image

The link in the message just goes to the GitHub wiki page (https://github.com/damat/SimpleSignature/wiki).

zulman commented 6 months ago

18