damat / SimpleSignature

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Unable to add a draw/upload signature #2

Closed Kathak09 closed 4 years ago

Kathak09 commented 4 years ago

I am trying to insert a signature using the draw feature, but I am not being provided this option.

damat commented 4 years ago

Here's how it looks on my side: https://i.imgur.com/YQ2lSI6.gif Does it work in the same way for you?

Kathak09 commented 4 years ago

For some reason it won't allow me to open the link you send.

damat commented 4 years ago

How about this?

YQ2lSI6

Kathak09 commented 4 years ago

For some reason, I am unable to do that.

On Tue, May 12, 2020 at 12:07 PM damat notifications@github.com wrote:

How about this?

[image: YQ2lSI6] https://user-images.githubusercontent.com/914556/81717868-c3832580-9483-11ea-940b-d4100c3cda74.gif

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/damat/SimpleSignature/issues/2#issuecomment-627439974, or unsubscribe https://github.com/notifications/unsubscribe-auth/APRXO3ZIQRCQHHSHC2HDNH3RRFX4HANCNFSM4M64P56A .

damat commented 4 years ago

Sorry for the delayed answer. There's not much we can try to do about it, since everything is handled by Google Platform basically. The only possible thing here is trying to uninstall the add-on and install it back. Could you please try that?

damat commented 4 years ago

Closed with no feedback from the customer