Playing Blu-ray disc results in "Media not available"

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Import Blu-Ray (Disc or ISO) in the MovingPicture Database
2. Start Mediaportal, navigate to Moving Pictures
3. Start the Movie I've just imported. Failure, "Medium not availabe" (Disc  
still inside or ISO mounted)

What is the expected output? What do you see instead?
I expect it to start PowerDVD9 and play the Blu-Ray Disc. Instead it 
doesn't recognize the disc and says: "Medium not availabe".
With the previous Version Moving Pictures 0.75 it worked fine. 
I think it could be because of MediaInfo?

What version of Moving Pictures are you using? What version of MediaPortal?
What Skin?
Moving Pictures 1.0 Beta 2 (Worked with 0.75)
MediaPortal 1.10 Beta SVN 24281
Black Glass 2.0

Please attach a screenshot and logs if possible. When submitting log files
please submit DEBUG logs. See here for details:
http://tinyurl.com/aj65su

Pictures you can find here. By the way, the next post has the same problem.
http://forum.team-mediaportal.com/549210-post42.html

Original issue reported on code.google.com by plante...@gmail.com on 20 Dec 2009 at 12:27

[GoogleCodeExporter]

Can you take a look at Issue #686? I think this may be the same problem, and if 
it is 
then we should have a resolution ready for our next release (hopefully an RC 
will be 
pushed out in the next few days).

Original comment by conrad.john on 20 Dec 2009 at 10:01

[GoogleCodeExporter]

Looked at Issue #686 before, but there were problems with playing the Blu-Ray 
Iso or 
Disc.

My Problem is, that it doesn't even want to play.
It just says that the Medium is not available, even right afer importing it.

When I reinsert the Disc it makes a new entry in the Database with the exact 
same name,  
but it still won't play.

Original comment by plante...@gmail.com on 20 Dec 2009 at 11:44

[GoogleCodeExporter]

Any thoughts on this apondman? You fixed the other Bluray issue.

Original comment by conrad.john on 21 Dec 2009 at 12:16

• Changed state: Accepted

[GoogleCodeExporter]

I have the same issue with the German Blu-ray "Postal Directors Cut", where the
Volume ID is "Postal DC", other Blurays without a space in the VolumeID work 
just
fine, maybe thats the Problem?

Original comment by Philip.S...@gmail.com on 22 Dec 2009 at 5:25

[GoogleCodeExporter]

Hi Philip,
when you look at the pictures in the forum, you can see that the Blu-Ray I 
tested was 
named "T2_Features" so there is no space in the title.

I tested 4 Blu-Rays and all had the same issues (ISOs too).
Have a buddy who hast the exact same problem. (MovingPictures 1.00Beta2) 
He says with MovingPictures 0.75 it worked fine.

Original comment by plante...@gmail.com on 22 Dec 2009 at 5:34

[GoogleCodeExporter]

Hmm, i also have another Problem: MovingPictures cant read the mediainfo for 
this
Blu-ray, only when a certain software from sly soft ist enabled...

Original comment by Philip.S...@gmail.com on 22 Dec 2009 at 5:47

[GoogleCodeExporter]

The MediaInfo issue with Bluray disks is covered in Issue #683. I think we have 
the 
problem resolved but if you have anything to add, head on over there.

As for the Bluray playback issue I really think that the changes for Issue #686 
probably corrected this. I am going to push out a new release today or tomorrow 
so you 
guys can test, and I will leave this issue open until then.

Original comment by conrad.john on 22 Dec 2009 at 6:57

[GoogleCodeExporter]

Sorry for the (incredibly) long delay for the new release. :/ But it can be 
downloaded 
here:
http://bit.ly/a8jSYR

I'd highly recommend anyone having Bluray issues to check out the new build. It 
will 
hopefully resolve the issues you are seeing. Please post results of testing in 
this 
thread. :)

Original comment by conrad.john on 10 Feb 2010 at 5:41

[GoogleCodeExporter]

Well, installed the Beta3 on my HTPC today. (Clean Mediaportal Installation)
Still have the exact same issue as described in the first post.
Moving Pictures detects the Disc and imports it in the Database. Then I'm 
starting 
Mediaportal navigating to the Film and try to start it. MediaPortal says that 
the 
Medium is not available (Disc still inside). If I eject and reinsert the Disc 
it's 
still not working.

Original comment by plante...@gmail.com on 10 Feb 2010 at 3:57

[GoogleCodeExporter]

I am very sorry to hear this. :( We will continue to work on the problem.

Original comment by conrad.john on 10 Feb 2010 at 4:08

• Added labels: Component-GUI, Milestone-1.0.3, Priority-Critical
• Removed labels: Priority-Medium

[GoogleCodeExporter]

i will investigate, can someone produce me some debug logs of when this happens?

Original comment by apond...@gmail.com on 10 Feb 2010 at 7:15

[GoogleCodeExporter]

i think i've located the problem and the part of the logs i'm interested in is 
the 
import of the disc and the playback part. There seems to be some inconsistency 
in 
reading the discid for a bluray which in turn will cause the media not 
available.

Original comment by apond...@gmail.com on 10 Feb 2010 at 7:27

[GoogleCodeExporter]

Thanx for still working on that issue.

The import looks like this:

11-Feb-2010 17:08:34  Info [       MovieImporter]: No exact match for (Bluray)
<ZODIAC_DC_B5> 
[...]
11-Feb-2010 17:08:50  Info [       MovieImporter]: User approved (Bluray)
<ZODIAC_DC_B5> as Zodiac 
11-Feb-2010 17:08:50  Info [       MovieImporter]: Retrieving details for 
"Zodiac" 
11-Feb-2010 17:08:54  Info [UpdateArtworkProcess]: Background artwork updater 
process
complete. 
11-Feb-2010 17:08:55 Error [         ScraperNode]: Scraper Script XPATH parsing
failed: Das Stammelement ist nicht vorhanden. 
11-Feb-2010 17:09:00  Info [   FileBasedResource]: Added cover art for "Zodiac" 
from:
http://img.ofdb.de/fassung/250/250472_f.jpg 
11-Feb-2010 17:09:00  Info [   FileBasedResource]: Added cover art for "Zodiac" 
from:
http://img.ofdb.de/fassung/219/219966_f.jpg 
11-Feb-2010 17:09:01  Info [   FileBasedResource]: Added backdrop for "Zodiac" 
from:
http://images.themoviedb.org/backdrops/4163/tt0443706.jpg 
11-Feb-2010 17:09:01  Info [       MovieImporter]: Retrieving media information 
for:
Zodiac 
11-Feb-2010 17:09:08  Info [       MovieImporter]: Added "Zodiac" (2007). 
11-Feb-2010 17:09:17  Info [       MovieImporter]: Shutting Down Media Scanner
Threads... 

I opened MP than and started Zodiac (displayed in red).
The window "Media not present" appears and i retried, than aborted.
The problem is: I don't see anything about this in the log file...

Original comment by don.huen...@googlemail.com on 11 Feb 2010 at 4:32

[GoogleCodeExporter]

Could you please provide me the debug logs? (http://moving-
pictures.tv/wiki/FAQ#How_do_I_generate_useful_log_files.3F)

Original comment by apond...@gmail.com on 11 Feb 2010 at 5:59

[GoogleCodeExporter]

The setting "Data Source Manager Enhanced Debug Mode" does not exist anymore?

A MP Debug Log is attached.

Original comment by don.huen...@googlemail.com on 11 Feb 2010 at 6:03

Attachments:

• MediaPortal.log

[GoogleCodeExporter]

i need the movingpictures.log (in debug mode, when MP is in debug mode)

Original comment by apond...@gmail.com on 11 Feb 2010 at 7:17

[GoogleCodeExporter]

Allright...
movingpictures.log: The import in the config (Pans Labyrinth)
movingpictures (2).log: MediaPortal -> Moving Pictures -> Trying to play Pans 
Labyrinth

Original comment by don.huen...@googlemail.com on 11 Feb 2010 at 7:50

Attachments:

• MoPi-Logs.zip

[GoogleCodeExporter]

thanks my suspicion has been confirmed and anotehr bug has come to my attention.

Original comment by apond...@gmail.com on 11 Feb 2010 at 9:52

[GoogleCodeExporter]

issue notes:

1) bluray discid is stored in the wrong hex format (#A-#A-#A instead of #A#A#A)
2) bluray discs that did not have a disc id generated for whatever reason 
always 
will be unavailable. empty string does not match empty string?

Original comment by apond...@gmail.com on 16 Feb 2010 at 11:23

• Changed title: Playing Blu-ray disc results in "Media not available"

[GoogleCodeExporter]

Fixed in r1057

will just ignore the disc id for bluray.. will readd support in 1.1 so we have 
some 
time to figure out what exactly was going on.

Original comment by apond...@gmail.com on 17 Feb 2010 at 11:01

• Changed state: NeedsVerification

[GoogleCodeExporter]

Well planter88 stated in IRC that this change did not resolve the issue, but 
was 
unfortunately unable to provide logs. Can anyone else please test if this 
change does 
or does not resolve the issue for you? If it does not can you please post new 
debug log 
files?

Test installer here:
http://www.moving-pictures.tv/files/moving-pictures-1.0.3.1059-alpha.exe

Original comment by conrad.john on 19 Feb 2010 at 8:50

[GoogleCodeExporter]

Hmm, I'm afraid, but my test results are confusing (me).
It seems mounted Images doesn't work at all. They are imported, and again not
available in MP or MP freezes when trying to play.

Logs: 
01a: Import of an Image
01b: MP-freeze when trying to play

02a: Importing an image
02b: Not found when trying to play

03a: Importing a disc
03b: Playing the disc with no problem.

04a: Importing a disc, importer stoped responding but disc was added to the 
database
04b: MP freezes when trying to play.

The importer was sometimes very, very slow. I tried about 5 disks and 5 Images, 
took
about 2,5 hours ;)

Original comment by don.huen...@googlemail.com on 19 Feb 2010 at 9:24

Attachments:

• MoPi.zip

[GoogleCodeExporter]

What version of MediaPortal are you using Don?

Original comment by conrad.john on 19 Feb 2010 at 9:29

[GoogleCodeExporter]

It's 1.0.4.24669

Original comment by don.huen...@googlemail.com on 19 Feb 2010 at 9:34

[GoogleCodeExporter]

Original comment by conrad.john on 19 Feb 2010 at 11:01

• Changed state: Started

[GoogleCodeExporter]

Looks like the last build I linked did not have the recent changes. :( My 
fault, sorry. 
New build to test:
http://www.moving-pictures.tv/files/moving-pictures-1.0.3.1063-alpha.exe

Original comment by conrad.john on 19 Feb 2010 at 11:27

• Changed state: NeedsVerification

[GoogleCodeExporter]

Solved :)
Tried some Discs and some Images, it's working again. Thanks to apondman and 
fforde!

Original comment by don.huen...@googlemail.com on 20 Feb 2010 at 12:55

[GoogleCodeExporter]

Great, thanks for testing Don!

Original comment by conrad.john on 20 Feb 2010 at 5:16

• Changed state: FixedCompleted

[GoogleCodeExporter]

Just tested it myself. Can confirm that it now works perfectly fine :-)
Thank you very much for the great work.

Original comment by plante...@gmail.com on 21 Feb 2010 at 6:38