search

damonlynch / rapid-photo-downloader

Rapid Photo Downloader is the leading photo and video downloader for the Linux desktop.
https://damonlynch.net/rapid
GNU General Public License v3.0
114 stars 30 forks source link

0.9.34: Thumbnail mouseover shows empty yellow fields #109

Closed bachrocks closed 1 year ago

bachrocks commented 1 year ago

Dear Damian & team

With v0.9.34, the information displayed upon mouseover is just empty fields. Any idea? Everything was OK until 0.9.33. I am on Linux Mint 21.2.

KR, Martin Screenshot from 2023-08-13 14-08-22

damonlynch commented 1 year ago

Thanks for your bug report. There is no team. I am the only developer.

I assume that you have installed Rapid Photo Downloader from the Linux Mint repository. Is that correct?

If so, the problem you are seeing could be caused by a problem with PyQt5 under Linux Mint 21.2. To check if this is the case, you can install a temporary copy of PyQt5 for your user, direct from the PyQt developer:

python3 -m pip --user --install --upgrade pyqt5

If that command complains that pip is not installed, then do this, and then repeat the above command:

sudo apt install python3-pip

After you have tested Rapid Photo Downloader with that temporary copy of that PyQt5, if you want to uninstall it run this command:

python3 -m pip --uninstall pyqt5 pyqt5-sip pyqt5-qt

bachrocks commented 1 year ago

Thank you very much Damon. Rapid Photo Downloader is an impressive one man's work. I tried to follow your recommendation but "--user" does not work. My PyQt5 is on 5.15.6. Not the latest-latest version but it is there. Now I went back to Rapid Photo Downloader 0.9.33 from the repository but it is still the same - empty yellow text fields, no image information visible. I mean if you have another idea, that's appreciated. Otherwise I don't want to bother you - I'll keep you posted when I found the reason and all the best to your hand. Cheers, Martin

damonlynch commented 1 year ago

In that case, try the same pip install command without the --user directive. It should work.

damonlynch commented 1 year ago

I forgot to add, do not use the command sudo when running pip commands.

bachrocks commented 1 year ago

Many thanks for taking your time Damon.

You were obviously right about the issue with PyQt5.

What eventually worked and resolved the issue: $ pip3 install --upgrade pyqt5 "Successfully installed PyQt5-Qt5-5.15.2 PyQt5-sip-12.12.2 pyqt5-5.15.9"

Now I have my text fields back.

You're a star :)

Cheers,

Martin