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dani-garcia / vaultwarden

Unofficial Bitwarden compatible server written in Rust, formerly known as bitwarden_rs
GNU Affero General Public License v3.0
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vaultwarden refuses to connect to Bitwarden iOS application #5108

Closed acagastya closed 1 month ago

acagastya commented 1 month ago

Vaultwarden Support String

Unable to find it.

Vaultwarden Build Version

v2.19.0, v2024.3.1

Deployment method

Build from source

Custom deployment method

No response

Reverse Proxy

nginx

Host/Server Operating System

Linux

Operating System Version

Debian

Clients

iOS

Client Version

2024.9.2

Steps To Reproduce

Apologies if I might have been late to get to know this, but after updating the Bitwarden iOS application (from Bitwarden company) and self-hosted vaultwarden, I am unable to log in to the mobile application, getting "An error occurred." and it is stuck there.

Expected Result

It should log me in.

Actual Result

Getting an error alert saying "An error has occurred."

Logs

No response

Screenshots or Videos

No response

Additional Context

No response

BlackDex commented 1 month ago

I would suggest to search and read first. We even mentioned during the creation of this issue that you need to make sure you are using the latest version of Vaultwarden, which you are not.

Update Vaultwarden!

WyInnovate commented 2 weeks ago

@BlackDex IOS 18.1 22B83 IOS APP 2024.9.2 Vaultwarden Build Version 1.32.3 An error has occurred How should I identify the problem?

BlackDex commented 2 weeks ago

@WyInnovate i have no clue to be honest. Just be sure you have the latest version installed off both Vaultwarden and the Bitwarden client.

You can try to fully delete the mobile client with all data and login again. But the chance is small it will help, but if you do not try it you will never know.

And then the only way to know is by deleting vault items 1 by 1 from your account and directly from the trash to see when it will sync again. Then at least the last vault item you deleted had an issue, but others before could too or course.

And to help us, we would need to know te database record of those items which prevents the sync to work.

WyInnovate commented 2 weeks ago

@WyInnovate i have no clue to be honest. Just be sure you have the latest version installed off both Vaultwarden and the Bitwarden client.

You can try to fully delete the mobile client with all data and login again. But the chance is small it will help, but if you do not try it you will never know.

And then the only way to know is by deleting vault items 1 by 1 from your account and directly from the trash to see when it will sync again. Then at least the last vault item you deleted had an issue, but others before could too or course.

And to help us, we would need to know te database record of those items which prevents the sync to work.

Sorry, I caught the packet and found that it was an issue with CloudFlare. Upon checking, I discovered that it was blocked by a WAF