Jodie and Sarah comments

[danieldennehy]

Shawn and Aaron both need to follow structure but without spending time learning about all our services even following a structure will not work.

More hours for Sarah

Olark not very reliable -

Having a queuing system, for the chat service.

Link clients details to an actual order via chat.

[danieldennehy]

Worry about Aaron, lack of organisation.

Chats are still not great, works from bars etc

[danieldennehy]

Nothing sticks.