Operating environment (HassOS, Virtual Machine, Device/platform running Home Assistant): Home Assistant OS 5.9 installed though OVA.
Supervisor 2020.12.7 (stable)
Description of problem:
Fresh install, the plugin cannot connect to the MQTT broker. Tried to install Zigbee2MQTT on a Debian with same configuration and everything works as expected. The problem seems to be related to the home assistant plugin only.
Your entire configuration from the frontend (with sensitive fields redacted):
Zigbee2MQTT:error 2020-12-28 19:58:22: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2020-12-28 19:58:22: Failed to start zigbee
Zigbee2MQTT:error 2020-12-28 19:58:22: Exiting...
Zigbee2MQTT:error 2020-12-28 19:58:22: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter. (/zigbee2mqtt-1.16.2/node_modules/zigbee-herdsman/dist/adapter/z-stack/adapter/zStackAdapter.js:94:31)
at Generator.throw ()
at rejected (/zigbee2mqtt-1.16.2/node_modules/zigbee-herdsman/dist/adapter/z-stack/adapter/zStackAdapter.js:25:65)
npm
ERR! code ELIFECYCLE
npm ERR! errno 1
npm
ERR! zigbee2mqtt@1.16.2 start: node index.js
npm ERR! Exit status 1
npm ERR!
npm ERR! Failed at the zigbee2mqtt@1.16.2 start script.
npm ERR! This is probably not a problem with npm. There is likely additional logging output above.
npm ERR! A complete log of this run can be found in:
npm ERR! /root/.npm/_logs/2020-12-28T18_58_22_218Z-debug.log
Note:
Tried with the IP : same issue.
Tried to connect though another client (Zigbee2Mqtt installed on a Debian box) : it works
No network issue : I can successfully telnet my HomeAssistant on the 1884 tcp port
zigbee2mqtt add-on version: 1.16.2.2 (stable)
Operating environment (HassOS, Virtual Machine, Device/platform running Home Assistant): Home Assistant OS 5.9 installed though OVA. Supervisor 2020.12.7 (stable)
Description of problem: Fresh install, the plugin cannot connect to the MQTT broker. Tried to install Zigbee2MQTT on a Debian with same configuration and everything works as expected. The problem seems to be related to the home assistant plugin only.
Your entire configuration from the frontend (with sensitive fields redacted):
Your logs from Home Assistant
Zigbee2MQTT:error 2020-12-28 19:58:22: Error while starting zigbee-herdsman Zigbee2MQTT:error 2020-12-28 19:58:22: Failed to start zigbee Zigbee2MQTT:error 2020-12-28 19:58:22: Exiting... Zigbee2MQTT:error 2020-12-28 19:58:22: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms) at ZStackAdapter. (/zigbee2mqtt-1.16.2/node_modules/zigbee-herdsman/dist/adapter/z-stack/adapter/zStackAdapter.js:94:31)
at Generator.throw ()
at rejected (/zigbee2mqtt-1.16.2/node_modules/zigbee-herdsman/dist/adapter/z-stack/adapter/zStackAdapter.js:25:65)
npm
ERR! code ELIFECYCLE
npm ERR! errno 1
npm
ERR! zigbee2mqtt@1.16.2 start:
node index.js
npm ERR! Exit status 1 npm ERR! npm ERR! Failed at the zigbee2mqtt@1.16.2 start script. npm ERR! This is probably not a problem with npm. There is likely additional logging output above. npm ERR! A complete log of this run can be found in: npm ERR! /root/.npm/_logs/2020-12-28T18_58_22_218Z-debug.logNote: Tried with the IP : same issue. Tried to connect though another client (Zigbee2Mqtt installed on a Debian box) : it works No network issue : I can successfully telnet my HomeAssistant on the 1884 tcp port