Outlook 2013 template installation problems

danmindru / responsive-html-email-signature

✨ Template generator for (responsive) emails & email signatures

https://responsive-html-email-signature-generator.com

MIT License

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Outlook 2013 template installation problems #37

Open johnfcporto opened 7 years ago

johnfcporto commented 7 years ago

Hi there, please provide some info about your enviornment before submiting this issue:

device : virtual box
OS : ubuntu 16.04
email client : outlook 2013
node version : 6.11.4
npm version : 3.10.10
error message : Im having some trouble to get my signatures to work on outlook.. i ve tried the 2 solutions but the images are not loaded and the structure of the signature differs from the original. Anyone has some suggestions to make it work?

danmindru commented 7 years ago

Hi there, Regarding images: are you using local paths? Those get embedded as base64 and Outlook 2013 might not support it (try uploading the images somewhere if that's the case).

I don't have access to a machine with Outlook 2013, therefore I'm not able to test it out myself :/ Perhaps somebody else will pitch in with some tips...

RussH commented 6 years ago

Just to pitch in - I have the same issue. I have a mixed environment. Outlook 2013 signatures miss font styling, elements are missplaced. The same signature on Outlook 2016 renders just fine.

See some info here: https://litmus.com/blog/outlook-2013-still-powered-by-word-now-available-for-email-testing ....looks like the rendering engine has known issues

You'd have to check here; https://www.campaignmonitor.com/css/email-client/outlook-2007-16/