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daostack / alchemy

An app for collaborative networks (DAOs), based on the DAO stack.
https://alchemy.do
GNU General Public License v3.0
143 stars 80 forks source link

Integrate zendesk into our website #395

Closed A-Zak closed 4 years ago

A-Zak commented 5 years ago

So we're going to give zendesk a try... :) These are the installation instructions from Zendesk:

Adding the Web Widget to your websites To add the Web Widget to your websites, just copy and paste the following code into the website’s HTML source code between the and tags.

This code must be inserted into every page that you want to display the Web Widget.

<!-- Start of daostack Zendesk Widget script -->
<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=53e64c0a-59b8-4771-bf08-053158aed7fc"> </script>
<!-- End of daostack Zendesk Widget script -->
tibetsprague commented 5 years ago

@A-Zak inserting this code doesnt seem to do anything, is there setup that needs to happen on the Zendesk side? should i just commit the code with the script tag for now?

jellegerbrandy commented 5 years ago

What exactly do we expect from Zendesk? Are we going to give live customer support? I am a bit worried here about feature creep, loading even more code, complicating our UI even more....