darbyjohnston / DJV

Professional media review software for VFX, animation, and film production
https://darbyjohnston.github.io/DJV/
BSD 3-Clause "New" or "Revised" License
658 stars 58 forks source link

Can't open DJV #451

Open SebABF opened 2 years ago

SebABF commented 2 years ago

I'm unable to get DJV to open on my PC... The program doesn't appear at all when I open the program via the start menu, or by opening an EXR file with it.

This is at the bottom of the log:

01/18/22 10:48:40 djv::AV::GLFW::System | OpenGL version: 4.1.0 01/18/22 10:48:40 djv::AV::OCIO::System | djv::AV::OCIO::System starting... 01/18/22 10:48:40 djv::AV::OCIO::System | OCIO version: 1.1.1 01/18/22 10:48:40 djv::AV::AVSystem | djv::AV::AVSystem exiting... 01/18/22 10:48:40 djv::AV::GLFW::System | djv::AV::GLFW::System exiting... 01/18/22 10:48:40 djv::AV::OCIO::System | djv::AV::OCIO::System exiting... 01/18/22 10:48:40 djv::Core::CoreSystem | djv::Core::CoreSystem exiting... 01/18/22 10:48:40 djv::Core::Animation::System | djv::Core::Animation::System exiting...

darbyjohnston commented 2 years ago

Hi, would it be possible to include the entire log file? Thanks!

MiMEDesignStudio commented 2 years ago

2.0.8 won't open at all for me either. When I hover over the icon on the task bar just a white box appears in the preview popup. Sorry I'm not sure how to access the log file.

mini0 commented 2 years ago

I'm having the same issue with 2.0.8. when I launch DJV it shows in the details tab of the Task Manager for a split second then closes. I cleared my logs and relaunched djv. This is the log. djv.log

azrafe7 commented 2 years ago

Encountered the same issue. Launching it with djv -init_settings did fix it (you lose your old settings, but that's not a problem for me).

mini0 commented 2 years ago

Thanks @azrafe7 this helped me figure out my problem. I was getting this error when trying to run your command.

ERROR: Error: Loading the OCIO profile 'C:\Program Files\Maxon Cinema 4D R25\plugins\C4DtoA\arnold\ocio\configs\arnold\config.ocio' failed. Unsupported transform type !<BuiltinTransform> in OCIO profile.

The is only in the arnold OCIO release so I just replaced the config.ocio with the config.ocio file from the ACES release.

lifejw commented 2 years ago

Encountered the same issue. Launching it with djv -init_settings did fix it (you lose your old settings, but that's not a problem for me).

Same here. This fixed it for me. DJV opened before but the setup screen feeled like 2fps. (running on Linux Mint)

iron-mesh commented 1 year ago

Hi, would it be possible to include the entire log file? Thanks!

mb you explaine how to get it. Also where trooble shooting page

iron-mesh commented 1 year ago

изображение

I opened djv_info in command line and got this message. I dont understand how it determine path to profile file

You can add dialog window to output an error message

dubfl0w commented 8 months ago

Encountered the same issue. Launching it with djv -init_settings did fix it (you lose your old settings, but that's not a problem for me).

worked for me only once, now DJV does not start anymore, W11, yesterday it worked :/ I need an alternative

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ramongunter commented 6 months ago

Encountered the same issue. 2.0.8 won't open at all for me either on W10. Launching it with djv -init_settings did not fix anything. I got the error message : Cannot create GLFW window This is the log. Thanks in advance for any suggestions djv.log

MiMEDesignStudio commented 6 months ago

Encountered the same issue. 2.0.8 won't open at all for me either on W10. Launching it with djv -init_settings did not fix anything. I got the error message : Cannot create GLFW window This is the log. Thanks in advance for any suggestions djv.log

  1. Open task manager
  2. if it is showing up in task manager expand it.
  3. right click on the smaller icon
  4. then select maximize

if it still doesn't show up try minimize, then maximize.

I encountered this issue a few years ago. When I full screened DJV, then closed it, it was almost like it perceived another screen that wasn't there. If I tried re-opening the app it would place the app out of reach and wouldn't let me travel the app back to any of my other screens.

Hope this helps!