Download video from Steam fails in specific cases without clear cause.
Confirmed to have an accessible trailer on Steam and tested with different desktop environments, internet connections and with and without metadata filled in. No increase in internet usage compared to successful video fetch cases and no files created at Extra Metadata Loader addon data directory.
To Reproduce
Add Fallout New Vegas
Install Extra Metadata Loader
Download video using Extra Metadata context menu
(Without metadata filled) Select Fallout New Vegas (22380)
Done. prompt without actual video appearing in appropriate folder or in extension.log
Logs
No relevant sections in playnite.log. Relevant sections of extension.log belowNot Working Log - Fallout New Vegas
01-05 20:21:34.196|DEBUG|ExtraMetadataLoader#VideosDownloader:DownloadSteamVideo starting for game Fallout: New Vegas
01-05 20:21:34.316|DEBUG|ExtraMetadataLoader#HttpClientFactory:Created service provider with IHttpClientFactory
01-05 20:21:35.909|DEBUG|ExtraMetadataLoader#SteamWeb:Obtained 9 games from Steam search term Fallout: New Vegas
Working Log - Project Zomboid
01-05 20:49:55.153|DEBUG|ExtraMetadataLoader#VideosDownloader:DownloadSteamVideo starting for game Project Zomboid
01-05 20:49:56.901|DEBUG|ExtraMetadataLoader#SteamWeb:Obtained 10 games from Steam search term Project Zomboid
01-05 20:50:08.177|DEBUG|ExtraMetadataLoader#VideosDownloader:Obtaining video information: C:\Users\sunsetHue\AppData\Local\Temp\VideoTemp.mp4
01-05 20:50:08.180|DEBUG|ExtraMetadataLoader#ProcessStarter:Starting process: E:\ffmpeg-master-latest-win64-gpl-shared\bin\ffprobe.exe, -v error -select_streams v:0 -show_entries stream=width,height,codec_name_name,pix_fmt,duration -of json "C:\Users\sunsetHue\AppData\Local\Temp\VideoTemp.mp4", E:\ffmpeg-master-latest-win64-gpl-shared\bin
01-05 20:50:09.893|DEBUG|ExtraMetadataLoader#VideosDownloader:Obtaining video information: C:\Users\sunsetHue\AppData\Local\Temp\VideoTemp.mp4
01-05 20:50:09.893|DEBUG|ExtraMetadataLoader#ProcessStarter:Starting process: E:\ffmpeg-master-latest-win64-gpl-shared\bin\ffprobe.exe, -v error -select_streams v:0 -show_entries stream=width,height,codec_name_name,pix_fmt,duration -of json "C:\Users\sunsetHue\AppData\Local\Temp\VideoTemp.mp4", E:\ffmpeg-master-latest-win64-gpl-shared\bin
01-05 20:50:09.996|DEBUG|ExtraMetadataLoader#FileSystem:Moving file C:\Users\sunsetHue\AppData\Local\Temp\VideoTemp.mp4 to C:\Users\sunsetHue\AppData\Roaming\Playnite\ExtraMetadata\games\f03ba06c-4109-4223-ae2d-0e1637aa926b\VideoTrailer.mp4
Extension name
Extra Metadata Loader
Bug Description
Download video from Steam fails in specific cases without clear cause.
Confirmed to have an accessible trailer on Steam and tested with different desktop environments, internet connections and with and without metadata filled in. No increase in internet usage compared to successful video fetch cases and no files created at Extra Metadata Loader addon data directory.
To Reproduce
Logs
No relevant sections in playnite.log. Relevant sections of extension.log below Not Working Log - Fallout New Vegas
Working Log - Project Zomboid
Screenshots
Fallout New Vegas: Context Menu
Fallout New Vegas: Select game
Fallout New Vegas: Done. Prompt
Fallout New Vegas: Missing Video
Project Zomboid: Context Menu
Project Zomboid: Downloading Video
Project Zomboid: Done. Prompt
Project Zomboid: Functional Video Appears