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darktable-org / darktable

darktable is an open source photography workflow application and raw developer
https://www.darktable.org
GNU General Public License v3.0
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Can't open and use Darktable #16813

Closed Pazit3766 closed 2 weeks ago

Pazit3766 commented 2 weeks ago

Hello, after I downloaded and installed darktable I cannot open and use it on my new pc. It has Windows 10 pro. I uninstalled and reinstalled again and still it won't open and I cannot use it. I read all the information about it and couldn't solve the problem. A friend who is a computer specialist could not overcome this issue also. I also tried to install older versions of dark table - and still the same result. the program would not open and I cannot use it. Please help me because I would like very much to use your program. Thank you.

victoryforce commented 2 weeks ago

Please, when you open a new issue, use the "Bug Report" template (not "Open a blank issue") and fill in all the information that is requested. I am closing this issue for convenience.

MStraeten commented 2 weeks ago

to be able to provide more information please read: https://www.darktable.org/about/faq/#faq-windows-bugs and https://www.darktable.org/about/faq/#faq-windows-logs please provide the generated logs since otherwise you just can get random help